"Great Service at Rudy Luther"
- Happy Tacoma Driver
I bought my 2015 Tacoma at Rudy Luther in the Fall or 2014 and have had it regularly serviced there ever since. I have nothing but good things to say about my experiences with the vehicle and with the service team at Rudy Luther. Scheduling service is simple, I get in when I'm scheduled, my Service Adviser (usually Mia) lets me know what needs to be done and how long it will take, and the work gets done on time. Meanwhile, I have coffee and work from my laptop in the comfortable lounge. It couldn't be easier.
"Great service and bought my dream truck!"
Thank you to the Rudy Luther Toyota team for the great customer service and the trade-in value we got on our RAV4 was also key in the purchase process.
"My service visit."
Very prompt, courteous and professional service.I have always been very happy with my dealings with sales and service.We have always serviced both our Avalon and our Highlander there.
"Great customer service. Went above what I expected."
Very professional and great customer service. Everything was very efficient and well done. Mia went out of her way to explain everything to me and keep me informed about my car service.
Other Employees Tagged:
, Very helpful, excellent customer service.
"Excellent customer service and qu"
I have used Rudy Luther for the last 15 years for service and as well bought my last car from them, in all the time I have had service performed I have been extremely satisfied by the courtesy and quality of the work done.
"Terrific service , exceeded my expectations,"
I came in for an oil change at the time recommended by Matt Knutson (he’s always so helpful)
Matt wasn’t there but Eric helped me. He was very nice, explained what I needed and kept me posted while I waited. While Eric was checking me in I talked with Mia. She’s helped me before and I love that Luther is training bright talented women for the service center.
"Did what they said they would"
The service providers performed the scheduled services in the amount of time they quoted. They are very professional, courteous and friendly. I will be back to Luther Toyota.
Scheduling on-line is great. I'm always greeted by a friendly person to check me in and explain what will be done on my vehicle for a particular service check. Nice lounge to relax. Work is always completed with the timeframe I was told. Cost of service is reasonable and competitive.
"Patch repair tire "
I really appreciate working with Mia. My tire repair resulted in having to replace all 4 tires. Mia made it easy for me to make the decision by bringing out a service guy that new a thing or two about tires. I am always willing to pay a little more for good service and honest recommendations. I really appreciate how the staff will go out of their way to give me any kind of discounts that might be available and also the offer of renting a vehicle on Toyota to that I could carry on with my day and come back later to get my vehicle.
My service rep, Mia was just great. She knew who I was before I even got out of the car. She said the tech saw a dirty cabin filter, I told Mia that I had one at home that I would install. Very helpful!