31 Reviews of Michael Abu
April 15, 2024
Exceptional, as usual. thank you Mustafa for great service. will recommend to friend and others. thank you Mustafa for great service. will recommend to friend and others. More
Other Employees Tagged: Marc Rubin, Drew Russo, Breene Callahan, Leo Menuzzo, Matt Weston, Jeremy DeJesus, Pierre Abizeid
August 19, 2023
I have leased several cars through Mike Firouzole. He is very professional as is the whole staff. I just bought my car coming off lease and it was seamless. He is very professional as is the whole staff. I just bought my car coming off lease and it was seamless. More
Other Employees Tagged: Mike Firouztale, Jeremy DeJesus, Pierre Abizeid , Mustafa
April 28, 2023
Flawless service,from the greeting through my car being washed and the keys handed back …everyone was courteous,and professional. washed and the keys handed back …everyone was courteous,and professional. More
Other Employees Tagged: Drew Russo, Matt Weston, Jeremy DeJesus , Grace Lim
January 28, 2022
Prompt, professional, and friendly service is absolutely the most important reason why I chose Biener to have my car leases. the most important reason why I chose Biener to have my car leases. More
Other Employees Tagged: Matt Weston, Pierre Abizeid
June 17, 2021
They always go above and beyond at Beiner. I have leased 3 cars here and had 4 of my Audis serviced here. Grateful for the amazing customer service. 3 cars here and had 4 of my Audis serviced here. Grateful for the amazing customer service. More
Other Employees Tagged: Drew Russo, Matt Weston , Jessica Baldwin, Charles Graf
October 27, 2020
Michael was great to work with. Quick transaction with no pain. He provided a very high quality of customer service. Will likely lease from Biener again. pain. He provided a very high quality of customer service. Will likely lease from Biener again. More
Other Employees Tagged: Pierre Abizeid , Michael, Dennis
May 27, 2020
Don't buy or lease fro Biener! Don't buy or lease from here!!! We leased our Q7 from this dealership. When we leased the car, the sales person actually lied to us about the residua Don't buy or lease from here!!! We leased our Q7 from this dealership. When we leased the car, the sales person actually lied to us about the residual value of the car just in order for us to lease it rather than to buy it. But we paid more than $5000 being deceived by the dealership about the residual value. We were also sold the insurance to cover any damage that may happen during the lease period, which was useless in our case because we have always planned to buy it, either right away or after the lease ended. By the time the lease ended and we were buying the car, we were told this insurance was completely irrelevant and useless but we paid $800 for it thanks to the great sales people in Berner. What's worse is that they take no responsibility for their own repair work too. Our car was broken into and we sent our car back to the dealership to repair. The side window behind the driver seat was repaired, but incorrectly. The trim retention clip was missing and over time, the trim was coming off and the window became shaky. We found out this from another dealership and contacted Biener service department. As you can imagine, we got no response at all and they were being totally irresponsible. If you want to buy a car from a honest dealership who doesn't trick you and repair your car in the way it should be, don't buy or lease from Biener Audi!!! More
Other Employees Tagged: Jessica Baldwin
May 24, 2020
We both Q5 Prestige we are very Happy and satisfied our seller was Mike Abu he was very responsible and very cute. We recommend him for our all friends. Big thanks for Mike Abu seller was Mike Abu he was very responsible and very cute. We recommend him for our all friends. Big thanks for Mike Abu More
Other Employees Tagged: Pierre Abizeid
April 12, 2020
Everyone at Biener that helped me deal with the car problems were exceptional From sales, to service and all the way in the back where the car was eventually fixed. Even though, at times, patience w problems were exceptional From sales, to service and all the way in the back where the car was eventually fixed. Even though, at times, patience was a virtue, it worked. More
Other Employees Tagged: Matt Weston, Jeremy DeJesus, Stephanie Barbuck , Jessica Baldwin, Charles Graf, Brian Paige, Jon Pizzo,service Joe Mortell,sales
January 30, 2020
FANTASTIC, UNBELIEVABLE, AMAZING, Michael Abu is the most exceptional salesperson. He found us the best deal and he is the guy to go to for your new car! This is our second time gettin Michael Abu is the most exceptional salesperson. He found us the best deal and he is the guy to go to for your new car! This is our second time getting a car from him and each and every time was just a breeze. Michael is reliable and extremely professional at what he does. Definitely recommend going to Biener Audi and going straight to Michael Abu for the most unbelievable service. More