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Tom Wood Ford

Indianapolis, IN

4.2
375 Reviews

3130 E 96th St

Indianapolis, IN

46240

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375 Reviews of Tom Wood Ford

April 13, 2024

Worked with TJ to purchase a new car. Would definitely recommend him. He made the whole process quick and easy. If you stop in, I would ask for him by name. More

by Addyson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
TY JOHNSON
Apr 15, 2024 -

Tom Wood Ford responded

Addyson, we're delighted to know that TJ made your car-buying experience at Tom Wood Ford quick and easy. Thanks for recommending us! Enjoy your new ride.

April 10, 2024

Tom Wood dealership is one Of the best in central Indiana in my experience.The service department is proficient and Easey to work with. More

by fourcowes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cherie Berry-Lamaster 5 Stars
Apr 10, 2024 -

Tom Wood Ford responded

It's wonderful to hear you had a great experience with our service department at Tom Wood Ford. We strive for proficiency in all we do, so it's wonderful to see that reflected in your visit. Thanks for stopping by!

March 29, 2024

All I can say is WOW. My salesman, Tyler Jones, worked like a beaver to help me get into a vehicle that met my financial and budgetary needs. We were in frequent communi More

by Theresa Brickens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Jones
Mar 29, 2024 -

Tom Wood Ford responded

Theresa, we're delighted to know that Tyler and the rest of our team at Tom Wood Ford were able to assist you in finding a vehicle that fits your needs. We appreciate your kind words about our staff's dedication! Enjoy your new ride!

February 22, 2024

Great people to work with and they will go out of there way to get you and the car that you want …And hassle free. And they deliver . More

by dcrane@prodigy-construction.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Johnson
Feb 22, 2024 -

Tom Wood Ford responded

We're delighted to know you had a hassle-free experience with us at Tom Wood Ford! Our team always strives to go the extra mile for our customers. Enjoy your new car and thanks for choosing us!

February 16, 2024

It took entirely too long. I was there 4 hours to get a trade in quote and finance a different car. Manager and salesman were friendly enough but was not that interested in hel More

by zolkvol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinton Hayden, Michael Baldwin
Feb 18, 2024 -

Tom Wood Ford responded

We're sorry to read about your experience. We aim for efficiency in our process and it seems we fell short during your visit. Id like to step in and learn more so I can see if there is anything I can do to make things right. If you are willing, please give me a call. Thank you, Tyler Shogren - General Sales Manager - 317-848-6729

February 13, 2024

Great experience. Friendly knowledgeable sales staff. The entire organization runs like a well oiled machine. More

by Paul Shepherd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Johnson
Feb 14, 2024 -

Tom Wood Ford responded

Paul, we're delighted to know you had a great experience with our team at Tom Wood Ford. Thanks for your kind words about our staff and operations!

February 11, 2024

Chris Redman of Tom Wood Ford has always provided excellent service for my 2014, and now, my 2024 Ford Mustang. Twenty years ago, Phil Caldwell, and the Tom Wood Ford Service Department, is what sold More

by carson.c.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG MOORE
Feb 12, 2024 -

Tom Wood Ford responded

Carson, we're so pleased to know that Chris and Phil have consistently provided excellent service for your Ford Mustangs over the years at Tom Wood Ford. It's wonderful to see such loyalty from customers like you - here's to smooth miles ahead!

February 11, 2024

Salesman and staff was very nice to work with and made the process of buy easy More

by Shep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Baldwin, Robert Johnson
Feb 12, 2024 -

Tom Wood Ford responded

We are so happy that our Tom Wood Ford team earned your five stars. Thanks, Shep!

February 11, 2024

WARNING STAY AWAY FROM THIS DEALERSHIP AND THIER MECHANIC SHOP as they are the worst More

by midnightrider99.98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad
Feb 12, 2024 -

Tom Wood Ford responded

I'm disappointed to see that you weren't satisfied with your visit. We do our best to provide 5-star experiences and I'm sorry we missed the mark. If you are willing, I would appreciate the opportunity to learn more about your feedback to see how we can improve going forward. Please feel free to reach out to me. Thank you, Jeremy Forsyth - Service Manager - 317-848-6728

Feb 12, 2024 -

midnightrider99.98 responded

I tried to call you twice and left voice-mail you want to reach out to me 317 384 8538 Thomas

February 10, 2024

Friendly and very efficient people working there. I would recommend friends and family to go to this dealership! More

by Uziel Diaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie De Leon
Feb 12, 2024 -

Tom Wood Ford responded

Uziel, we're so glad to know you had a positive experience at Tom Wood Ford. Thanks for recommending us to your friends and family!

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