"Dishonest pushy sales staff including management. "
I purchased a vehicle last minute before a sales event closed after being told the dealer needed to sell one more vehicle to hit their Chrysler goals. I requested to finance through my credit union and was told that wouldn’t be an issue and Summit could most likely even beat my credit unions rate only to find out part of the price break I was given included financing through Chrysler and a significantly higher rate. I spoke with the salesmager and he agreed to pay the cost for me to refinance since they were not very open with me. I was told they’ve spent enough time dealing with me that they’ve lost money on the deal and said I needed to be a smarter consumer. Their customer service is the worst I have ever dealt with. I will add when I was looking for vehicles they put on a very friendly face to win a customer over but that goes away once they have signed papers.
"SUPER SALES AND SERVICE STAFF"
- Mom of 8
Summit Automotive is the best. They are there to help with purchasing a new or used vehicle with a no pressure sales force. I have purchased too many vehicles to count from this location and have not been disappointed by the experience and or service department. We currently own a Dodge Dakota (yes from 2008 runs like a top), 2017 Dodge Journey, 2008 Jeep, and a GMC Terrain. All purchased at Summit..
Keep up the great work.
"Great, little pressure! "
Just a great overall experience and actually walked away with more than I intended without increasing my budget! Great dealership and well worth the stop!
"Quick and easy"
They are very Easy to work with at Summit, staff is helpful and friendly. We are returning customers and will be returning for many years to come.
"Help son purchase 1st new vehicle"
Great vehicle buying experience! My son was ready to purchase his 1st new vehicle & as his Mom I came along to assist in the process. I definitely was dreading it but to my surprise the entire process was fairly painless. The entire staff was extremely professional & pleasant. My son got exactly what he wanted at a fair price done in a timely manner. Thanks Michael!
"Amazing Service & Amazing Prices"
I was looking at purchasing a brand new 2019 Cherokee, and while I found it, it was at another dealership in the area that I didn't want to purchase from. I went down after having others I work with recommend them as well as all the great reviews and not only had my Jeep transferred down to Summit, I was able to get a great lease rate and money for my trade in! I was able to get my dream Jeep very quickly and Michael was able to make it easy and fun! I definitely recommend coming to Summit!!
"Awesome place! Great service!"
I was very impressed with Michael at Summit. He did an awesome job, was very thorough and accommodating. He really knew his stuff! Tim Brenner in financing was awesome too! Highly recommend!
"Great experience, great service."
It was enjoyable working with Chris Olig. He was very knowledgeable, and stayed within our budget. He never tried talking us into something we didn't want, couldn't afford, or didn't like. We were never rushed or "pushed" into making a purchase. We are extremely happy with our vehicle (2019 Jeep Cherokee Latitude) and would definitely recommend Summit Automotive to our friends.
"Exceptional, Easy & Exciting"
From my initial inquiry about a vehicle through exploring different trim options, financing, delivery and a tutorial of the many features on a vehicle loaded with new technology, my experience was exceptional. My advisor, Kraig, was knowledgeable, patient and very communicative. Ownership called me by name and sincerely shook my hand in appreciation for the business. I give Summit Automotive and Kraig Peterson my highest recommendation. They made the car buying experience exactly what it should be - easy and exciting!
"Great vehicle buying experience!"
- Camper guy
Michael listened, asked and answered questions very well, and helped me get the vehicle that best fit my needs. I will recommend Summit to others!