Michael Butler
Michael Butler at Lawton Chrysler Jeep Dodge RAM

Michael Butler

GSM

Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

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4.6
101 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

20 yrs, 7 mos

4.6

101 Reviews

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101 Reviews of Michael Butler

November 08, 2025

Dealership Rating
Employee Rating

Great experience! Great staff from start to end. Easy process. We will definitely be back! Our salesman Jonathan V. did a great job! Mario S. was so great to work with More

by marlenem5together
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

November 06, 2025

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This was for my grandson and it has made him very happy. Any problems please let me know. More

by Maze2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2025

Lawton Chrysler Jeep Dodge RAM responded

That’s wonderful to hear! We’re so glad your grandson is happy with his vehicle. Please don’t hesitate to reach out if anything comes up.

October 17, 2025

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This dealership has been the worst in my 40+ years of buying vehicles. From sales, to managers to the service center. They damaged my truck messing up the front and rear bumpers. They shorted the oil on More

by truckmstr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Johnathon Vissepo

Oct 22, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your feedback. We’re sorry to hear we fell short of providing the service you deserve at Lawton Chrysler Jeep Dodge. We’d really appreciate the chance to meet with you in person and work toward a better experience. — Lawton Chrysler Jeep Dodge

Nov 01, 2025

truckmstr responded

I have met in person to show the damage and I have spoken to the General manager Michael Butler who said they would at least repair the damaged rear bumper. Since then they refuse to even respond.

October 14, 2025

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Didn’t have my car for 3 months my mom (the co signer) calls and threatens them with getting the law involved and suddenly the car they couldn’t get fixed is suddenly fixed WOW MAGIC and then we still had More

by Tylerriggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 23, 2025

Lawton Chrysler Jeep Dodge RAM responded

We are sorry to hear you were unhappy with your experience and we understand how frustrating the extended repair time can be. Unfortunately, part delays are beyond our control and we wish nothing more than to get your vehicle back to you in a timely manner. Please accept our apologies and do know that we truly value you as a customer.

October 10, 2025

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They lied to me about everything. They won’t return my calls. The said they would maintenance and detail. They didn’t. Tires were low and warning onscreen. Had to stop and air up. Cat More

by DONNAK135
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Anthony Santiago, Eric Spake

Oct 22, 2025

Lawton Chrysler Jeep Dodge RAM responded

We’re truly sorry to hear that your experience at Lawton Chrysler Jeep Dodge didn’t meet your expectations. Your feedback is important to us, and we’d appreciate the chance to meet with you in person to understand what happened and make things right. Please stop by the dealership at your convenience — we want to ensure you leave completely satisfied. — Lawton Chrysler Jeep Dodge Management Team

October 04, 2025

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They treat me like family and the was best trade in I've ever had at a dealership. Paula Palana 👍🏼was my sale person and she went out her way my SUV buying experience outstanding. This so much More

by ron200656
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2025

Lawton Chrysler Jeep Dodge RAM responded

We’re so glad to hear that! Paula and the team appreciate your kind words and are thrilled you had an outstanding SUV buying experience.

Oct 06, 2025

ron200656 responded

Thanks

October 01, 2025

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Very good and professional employees Best dealership I've ever dealt with Would recommend it to all i know More

by dflowers733
Recommend Dealer
Yes

Other Employees Tagged: Michael Butler

Oct 01, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the kind words! We’re thrilled you had such a positive experience and truly appreciate your recommendation.

September 17, 2025

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Was easy to work with. Answered questions in a timely manner. Too a long time for credit processing More

by pcottingham1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We’re glad our team was helpful and will work on improving the credit process time. We hope you love your new Dodge and look forward to our next chance to serve you!

September 13, 2025

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Employee Rating

Friendly service, went above and beyond to take care of me. Quick, effective customer service. More

by j_campbell1323
Recommend Dealer
Yes

Other Employees Tagged: Michael Butler

Sep 15, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We’re glad our team could provide quick and attentive service. We appreciate you sharing your experience!

September 08, 2025

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Employee Rating

Wonderful people, felt like family, not just a customer. Thank you Paula for the service you gave to me. More

by lilibethr63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paula Palana

Sep 08, 2025

Lawton Chrysler Jeep Dodge RAM responded

We’re so glad you felt at home here! We’ll be sure to pass your thanks along to Paula.

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