Michael Goodman | Page 7
Service Advisor
Herb Gordon Subaru
3161 Automobile Blvd
Silver Spring, MD 20904
392 Reviews
Write a Review392 Reviews of Michael Goodman
August 20, 2022
Mr. Goodman is the epitome of Subaru USA. This is an overdue review but not our first rodeo as we have had a few generations of Subaru. All good outcome and service with Herb Gordon. Our latest adve overdue review but not our first rodeo as we have had a few generations of Subaru. All good outcome and service with Herb Gordon. Our latest adventure: over 200K miles on an 2006 limited. We had an issue with our brake lines (corrosion). Mr. Goodman went to bat for us with Subaru to have all new lines installed - billed directly to Subaru at NO expense to us. even a new loaner was provided. Wow. THank you, Herb Gordon. Needless to say all our vehicles will be purchased from this dealership. Good dealership, even better people working there ! More
August 04, 2022
My family had an amazing experience at Herb Gordon Subaru and would strongly recommend their services. Our Subaru Outback broke down on 495 travelling from New Jersey to South Carolina on vacation. We encoun and would strongly recommend their services. Our Subaru Outback broke down on 495 travelling from New Jersey to South Carolina on vacation. We encountered the warmest, friendliest service one could hope for in a tough predicament. Michael Goodman, Ken Hanscom, Luis and Debbie, to name just a few, went above and beyond with their help for our family. Thank you Herb Gordon Subaru! More
Other Employees Tagged: Ken Hanscom, Luis Prada
June 30, 2022
I’ve been having my car serviced here for over 10 years. Everyone is incredibly attentive, considerate, and great to work with. Michael always goes above and beyond, and I feel confident that I’m being serv Everyone is incredibly attentive, considerate, and great to work with. Michael always goes above and beyond, and I feel confident that I’m being served with honesty and consideration. I really don’t think any other dealership or service center can compare. More
Other Employees Tagged: Ken Hanscom, Vitaliy Khlebnikov, Harry Price, Rodney Rogers
June 29, 2022
Luis was great! ! He communicated all the repair evaluation results quickly and made suggestions and rated the repairs to help prioritize the repairs based on what I ! He communicated all the repair evaluation results quickly and made suggestions and rated the repairs to help prioritize the repairs based on what I could afford. Pleasure working with Luis to complete my servicing experience. More
Other Employees Tagged: Vitaliy Khlebnikov, Harry Price, Rodney Rogers, Luis Prada
June 28, 2022
Michael Goodman was OUTSTANDING. He was a real pleasure to deal with. He took great care of my service requirement and was exceedingly cordial to interact with. He is a terrific guy He was a real pleasure to deal with. He took great care of my service requirement and was exceedingly cordial to interact with. He is a terrific guy and Herb Gordon Subaru is lucky to have him. Thank you Mike! More
June 18, 2022
Due to an extremely unfortunate experience with another Subaru dealership in Maryland, we bought a new Outback in February of 2022. We had an excellent experience with the sales team, and a few weeks ago b Subaru dealership in Maryland, we bought a new Outback in February of 2022. We had an excellent experience with the sales team, and a few weeks ago brought our new car in for its very first service. We were blown away! Mike Goodman walked us through every step of the service, gave us discounts on some of the initial items, and was personable, knowledgeable, and forthright. I had lovely conversations with several other members of the service team while I waited for my car to be completed, and I was also given permission to bring my small dog to the dealership as we were coming directly from the vet. We were excessively pleased with both the quality, efficiency, and pricing of our service and cannot wait to bring our car here in the future. We also hope to bring our 2011 Subaru in for service, so that we may never have to return to other Subaru dealerships in the area that have shown their true colors. More
Other Employees Tagged: Jim Walker, Luis Prada , Sue!