We're regular customers of the Toyota service department for DCH Toyota. Michael H. and Amanda R. are both fantastic, and provide a great personal experience when bringing in our cars. And Victor treats us very well providing a ride back home.
Other Employees Tagged:
Amanda R., Victor
By going to your dealer, we know we will be treated with courtesy and professionalism by all. We specially appreciate Michael's courtesy, professionalism, and promptness. We always get updates and suggestions about services needed as our car is being serviced. Our car is always ready when promised too. I also really appreciate your courtesy shuttle drivers and your parts department personnel!
"20,000 mile service"
Serviced on time as promised. He was very friendly and professional. He called when there was a need to replace internal air filter. There was no problem getting the car back as I was on a tight schedule.
"Was pleased by Michael Harry's attention."
Previous visit was less than satisfactory and will take time for that experience to heal. Michael made up for the deficiencies of the last visit.
"Fast and easy"
Excellent customer service. Professional and courteous. Service was fast and efficient. Would not take my vehicle any where else. I recommend Mike H to all my freinds and family.
"Superfast NEW Battery in 25 Mins Flat 😊😊"
Micheal Harry, Service Advisor, is truly EXCEPTIONAL & GREAT 😊 He finished my Battery Change in 25 Mins Flat. ALL the Technicians had left for the Day, at 5:02 pm. He caught 1 Tech who was about to leave & requested him to put in my NEW Toyota Battery. Finished in 25 mins Flat 😊😊😊😊
He Fully deserves a Promotion & a Raise 😊😊😊👏👏👏
Other Employees Tagged:
- DCH Simi Valley
The servicing for my vehicle was handled very well. It was done in a time bound manner and the staff were exceptional in their customer service.
Thanks to Michael H. in Service for helping us with the service on our Corolla. Great experience and the car was delivered on-time.
great service timely , courteous and professional. Great . Your web site and interactions need some love though including this one. If you want people to interact simplicity ease of use and response otherwise they will lose interest and bail
Michael Harry made my service visit for my Toyota Highlander a pleasure and a breeze! Prompt service, excellent communication and all with a smile. Also really appreciated the quick shuttle service. Thank you!