Michael Keegan

This is my 23rd New Subaru. Over 1/2 have come from Subaru of Spokane. It's easy to buy from a dealer that welcomes your business and appreciates your business. Yes, SUBARU O Over 1/2 have come from Subaru of Spokane. It's easy to buy from a dealer that welcomes your business and appreciates your business. Yes, SUBARU OF SPOKANE is just the dealer for you. You won't go wrong at Subaru of Spokane, More

Helpful 0

Report | Print

Steven Greene Acted in a Racist Manner I visited the dealership yesterday and I have been for years. When I went to pick up my car I was greeted by Steven and he told me he would be with me I visited the dealership yesterday and I have been for years. When I went to pick up my car I was greeted by Steven and he told me he would be with me shortly and continued working in his computer for about five minutes and then another person came in, an older white male, and Steven cordially started helping him and ignored me and didn't acknowledge my presence. I think because of my race he ignored me and did not greet me in the same way and I felt like it was a racist action on his part. The other service person realized what happened and said he would help me right away and he did but Steven never apologized or said anything when I asked why he refused to help me. The other service person was apologetic but the apology needed to come from Steven. The motto for the company is to make me feel like part of the family but if felt like I was back in the pre civil rights era. More

Helpful 0

Report | Print

love my car Steve Blue made the experience quick and easy! My favorite car purchase by far! The rest of the team was great to work with too! Steve Blue made the experience quick and easy! My favorite car purchase by far! The rest of the team was great to work with too! More

Helpful 0

Report | Print

Excellent and Efficient Nick was my sales person and met me at scheduled time with no waiting. He was extremely effective and efficient in listening not “selling”! The enti Nick was my sales person and met me at scheduled time with no waiting. He was extremely effective and efficient in listening not “selling”! The entire process including return and pick up from car rental until leaving the lot with the new used vehicle that I was very fortunate to find with a local clean carfax took under two hours! Thank you Nick and Lithia Subaru in Spokane! More

Helpful 0

Report | Print

Issue with used car I recently bought a new Subaru Crosstrek in June. I was treated really well so when it came time to buy my son a used car we went back and purchased a I recently bought a new Subaru Crosstrek in June. I was treated really well so when it came time to buy my son a used car we went back and purchased a 2013 Ford Escape with Ecoboost. About 2 months into driving it the check engine light came on throwing a P0234 code. Since there was a 90 day warranty to fix anything that might crop up I scheduled an appointment with Subaru. My husband and son took it down there and they "looked" at it. The Mechanic told him it was a " drop in temperature outside" making the Ecoboost trigger the check engine light to come on. He said he would reset the check engine light and if it comes back on to " maybe go to Ford". Less than 2 months later the check engine light came on again so I took it to Ford since the 90 day warranty was up at Subaru. Ford looked at it, told me that it was the wastegate solenoid and that it should have been fixed the first time when I took it to Subaru. I called to talk to the Manager at Subaru and told him that it cost us 400 dollars to fix what should have been fixed by them. He was decent and said he would check into it. I haven't heard back since. I left him another message a week ago and gave him time to respond because I know everyone is busy and I am not the only customer. I am just really disappointed because I was treated really well when I bought my new car. More

Helpful 1

Report | Print

2019 Outback Touring Purchased new Outback Touring about a week ago and so far, so good. Salesman Steve Blue was great and very helpful. He has assisted us previously wi Purchased new Outback Touring about a week ago and so far, so good. Salesman Steve Blue was great and very helpful. He has assisted us previously with Subaru purchases at the Spokane dealership and I would highly recommend his services to our friends. More

Helpful 0

Report | Print