Michael Morris | Page 20

I purchased a vehicle at North End Motors in the beginning of July, 2024. The vehicle was missing an engine cover. I was told they would get one for the vehicle. After 3 weeks I followed up to se beginning of July, 2024. The vehicle was missing an engine cover. I was told they would get one for the vehicle. After 3 weeks I followed up to see the whereabouts of the cover. I was told, "we'll check". Nobody got back to me. I called again, "oh, sorry, that order got cancelled by the supplier, we'll order you a cover from somewhere else". This experience got repeated three times. Finally, on November 6, (four months later), I gave the dealership 3 suppliers with the part and the part number. Three days later, the dealership called me, the part was in. The part cost $100 (New), not extremely expensive. I went to pick up the part, it was a used part with scratches and was very dirty. When I got home, I realized they ordered the wrong part, I GAVE THEM THE PART NUMBER! I write this review to let everyone know, make sure you are getting what you're supposed to before you buy the car, like most used car dealers, once they make the sale and you drive away, the dealer doesn't care. Nobody in Management ever called me to try and make things right. My salesman was very good (of course, they sell the car), but after that, North End Motors is no different than the majority of used car dealers, THEY REALLY DON'T CARE. I'll give the dealership 1 star for the salesman, he did his job. More

Report | Print

Mike’s service is impeccable. Great customer arrived, made sure all of our needs were met. Great customer arrived, made sure all of our needs were met. More

Report | Print

Mike was so professional and knowledgeable about the sales process at North End Motors. Mike was very helpful we needed a SUV with low miles and priced right and Mike hit the bullseye with our 2021 Niss sales process at North End Motors. Mike was very helpful we needed a SUV with low miles and priced right and Mike hit the bullseye with our 2021 Nissan Murano w/30k miles. Thanks Mike More

Report | Print

Mike is a super nice person and very effective and efficient. We got a 2021 Nissan Murano SV and am very satisfied with Mike and Nort End Motors. efficient. We got a 2021 Nissan Murano SV and am very satisfied with Mike and Nort End Motors. More

Report | Print

Mike greeted us at the door and we were here to get a SUV that can accommodate us and our Cane Corsel so landed on a 2022 Chevy Traverse. Mike was professional and we were very patient because Mike had anot that can accommodate us and our Cane Corsel so landed on a 2022 Chevy Traverse. Mike was professional and we were very patient because Mike had another guest at his desk and closed both deals one after the other. I recommend Mike at North End Motors More

Report | Print

Thank you Mike you were so patient and was so professional and very knowledgeable about the Genesis. My sister is referring her daughter to Mike. professional and very knowledgeable about the Genesis. My sister is referring her daughter to Mike. More

Report | Print

Mike Morris helped me get my 2021 Subaru WRX I came back twice with my co-signer and Mike never gave up on me. twice with my co-signer and Mike never gave up on me. More

Report | Print

Very helpful from the beginning. Helped us feel welcome and comfortable! Helped us get into the perfect car for me! Helped us feel welcome and comfortable! Helped us get into the perfect car for me! More

Report | Print

The whole team was amazing from initial contact, to greeting me at my appointment, to helping me figure out my needs, then finding me a vehicle I love! greeting me at my appointment, to helping me figure out my needs, then finding me a vehicle I love! More

Report | Print

Mike was great he took the time to explain everything and made me feel solid about my purchase I definitely will tell all my friends that need a car to come here made me feel solid about my purchase I definitely will tell all my friends that need a car to come here More

Report | Print