"Outstanding customer service"
- M. Gable
From the time we first contacted Zeck Ford we found them very knowledgeable and helpful. We flew in from Memphis to Kansas City and they provided us with transportation to their dealership which is about thirty miles away. Once we were there everyone was very friendly and helpful. Nino Williams was a great salesman. The credit rep was very good too. After we were through with all the paperwork they sent a tech out with us to familiarize us with the vehicle and answer any questions we might have and she really knew her stuff. It was slightly used and they had us look it over to make sure everything was the way we wanted it. We found a very small ding in the door and they bent over backward to fix it. We got a great deal with Zeck Ford and would definitely use them again.
"Used car sale"
- Nervous nelly
Thanks so much for such a positive experience in a very stressful situation! STAFF IS WONDERFUL! Very helpful with questions, especially since I purchased a used car.
"A fair deal"
The most impressive part was the young lady that worked with me to setup several functions in the truck.She really knew her stuff and setup everything perfectly.
"A good experience"
We found the dealership through USAA and made the 3 hour trip to see what they offered. It was well worth the trip. They have a great variety to choose from and took the time to help us find what WE WERE LOOKING FOR. No pressure or sales games. We were in and out, with the vehicle we'd hoped to have and were assisted with correct information the entire time we were researching. And the cost was below every dealership within 300 miles.-we looked! I despise car shopping and the sales manager,finance,shopper dance-this was streamlined beautifully.
On a personal note Cliff Henry , Michael and so sorry-I can't read finance manager name :) were all personable, not in the car sales way , but, as good men.
"First time buyer"
We didn't know what to expect when we arrived at Zeck Ford,
but we were very happy! We found or vehicle on the web site
and drove from Michigan to pick it up. Cameron met us in the
parking lot, what a pleasant young man!!! Cameron walked us
through the paper work and fallowed up after financing. Will
surely use them again!
"Ended up leaving with the car I wanted. "
Zeck is an extremely busy dealership and I am a very picky person. I typically have the car I want picked out and I know about everything I need to know. But I like to drive the car and crawl around looking for any imperfections. Josh Stillian was very knowledgeable regarding the features of the car and the buying process. He definitely made it easy to work with. We drove several cars and looked at almost the same car many times until I was finally happy. He set me up with a awesome loaner car until my car is ready to pick up. I would definitely bring my business back. Thanks Josh!
"Went so smoothly "
Went to Zeck Ford and had James help us. We told him our price range and our wants and needs. We went through our options and narrowed it down to two. After test driving the first one I didn’t even need to drive the second one I knew I wanted the one I drove. It had some minor things wrong with the Explorer but James let his sales manager know and they took care of it all. We then filled out a credit application and that process they made super easy with in a few minutes we went in to financing and before we knew it the car was ours! Definitely will be back. Thanks for making the car buying experience so pleasant!
Our advisor was very helpful and you could tell he genuinely wanted what was best for us and wanted to provide the best deal possible
"Great Experiance Again"
Second car I have purchased from Zeck Ford. Researched cares online and worked with Michael Plourde to find the exact car in mind. Two weeks later, he delivered what I wanted! Scheduled a test drive for two cars. Decided on 2017 Ford Fusion Energi. Salesman, Josh Stillian was upfront on pricing and brought in Nick Nava, expert on Hybrid cars. Financing was fast. Love the atmosphere at the dealership. Spent about 3 hours, test driving car and financing.
"Wonderful to work with from start to finish!! "
So grateful for the wonderful staff at Zeck Ford! Came in from MN and they made everything go so quickly and smoothly so we could get back on the road!! Highly recommend!