Michael has worked with me for a couple months to find me the right vehicle . One that would fit my budget and my family, and one that will make it up our hill. He never thought me to be a pain when texting him or emailing him for prices on vehicles. And when it came. Time to look at a vehicle he stayed late to accommodate our schedule. And also when we came to pick up the vehicle a couple days later he did it to our schedule not his. Thanks to Michael he made buying a vehicle easier than I thought it was going to be.. thank you Michael for everything.
I came into the Heritage Toyota sales department looking for someone to help me find a truck. I met Michael Thomson in the morning and by the end of the day I had left the dealership with a new Tacoma. From the moment we met Michael made me feel at ease and was nothing but helpful throughout the process. He did not pressure me but simply pointed out useful information that fit my needs. And I could tell from the outset of our relationship that Michael's primary goal was helping me as a customer to find both what I needed and wanted. I would recommend Michael to anyone looking for a Toyota. This is my first experience as a Toyota customer, and because of Michael and the rest of the team I worked with at Heritage, I will be coming back in the future. A very enjoyable experience!
"The most helpful team around!"
Jim Lash helped me out tremendously. I was very much in need of a new vehicle, but was struggling due to low finances and poor credit. I really though I wasn’t going to be able to get a new car, but Jim put in all his time and effort and made it happen for me. Now I’m in a beautiful 2015 Camry, and I can’t tell you how amazing it feels! I am so grateful to Jim for understanding my situation and for helping me to make this important step in my life! Not only was Jim extremely helpful, but I owe tremendous thanks to Mike Thompson as well. He worked tirelessly with me through the entire sales process, as I went back and forth on what I wanted. Mike is not just a salesman, but a down to earth, considerate, and genuine human being. He was so personable and understanding of my current situation, and was willing to do anything he could to make a new car happen for me. Mike, I cannot thank you enough for all you have done for me!
"Excellent Experience "
Michael is a good salesman but more important to me is that he is a kind and patient person. He is knowledgeable, creative and helpful. He is a good listener and genuinely wants to sell you a car that is suitable. I highly recommend Michael.
"Lengthy but good"
I went through quite the ordeal trying to trade in my old vehicle for a new Toyota Highlander but not at any fault of the nice people at Heritage Toyota. They were all very nice and helpful.
"Best buying experience we have had."
Michael was outstanding from our first phone conversation right through me driving out of the dealership with a New Rav 4. he answered all of our questions with confidence and even contacted service to get answers to questions I had about mechanical components. He is very friendly, patient, and he is a people person. I can't say enough good things about my experience and I am referring everyone I know to Heritage. Our payment went down even with negative equity and I'm back in a Toyota, Thank you Michael and to the whole H Team, You ROCK!!!
Frank and Cora Chiaravalle
I highly recommend Michael to anyone for a vehicle. He made all the stress of buying a car a breeze. He was so patient and understanding. Ive always wanted a Toyota 4Runner and he helped me find and buy my dream car. I couldn’t be any happier!!
Michael was by far the most knowledgeable, professional, and prepared salesman I’ve ever dealt with. I had questions, and spoke with Michael before I arrived. Through our conversations he understood exactly what I needed. Michael had several perfect options waiting for me and there was no need to look any further. He knew exactly what I wanted and kept me in budget. There was never any pressure. The whole experience was tailored to me from start to finish. I couldn’t have asked for a better buying experience and will urge all of my family and friends to seek him out. I’m already looking forward to the next time.
"Best Car Buying Experience "
This was the easiest and best car buying experience I have ever had! Michael my salesman was very professional, friendly, and made me feel comfortable in a situation which is usually very stressful. I strongly recommend Hertiage Toyota, but even more... ask for Michael. I assure you, you won’t regret it!
Mike and Christine are professional contortionists! They bent over backwards, tied themselves in bows and put them on my new truck! Thanks Mike,and Christine!