Michele Dessert | Page 28

Michele Dessert, my service advisor, is really amazing at what she does. She knows my Accord as well as the mechanic. She is always serving her customers at the highest level. what she does. She knows my Accord as well as the mechanic. She is always serving her customers at the highest level. More

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This is my 4th CRV having bought my first one in 1996. It is our ninth car bought over 30 years. This is the second car Cary Forney has put together for me. He has made the buying of a new car one of the eas is our ninth car bought over 30 years. This is the second car Cary Forney has put together for me. He has made the buying of a new car one of the easiest things to do. Short and clear conversations and the car was ready when I wanted it. More

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Michele Dessert is an outstanding service advisor and is always polite straightforward and very clear as to what my car needs and what will be done! Just the best!! always polite straightforward and very clear as to what my car needs and what will be done! Just the best!! More

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I just recently moved to the area and needed to get my car serviced. I had a few issues and they were able to take care of all of them! I was unsure if I had opted for an extended warranty and Michelle wa car serviced. I had a few issues and they were able to take care of all of them! I was unsure if I had opted for an extended warranty and Michelle was kind enough to contact my previous dealership. Saved me some money!! All in all a very friendly and caring experience! More

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A dealership above average ! I have been a loyal customer for many years, I first came to this dealership when it was up on 54 th Avenue . Through my journey I have had many sales I have been a loyal customer for many years, I first came to this dealership when it was up on 54 th Avenue . Through my journey I have had many salespeople Micheal Wolf was the most recent and I was going to change dealerships because the other internet dealerships had beat your price by $1800 -2000. I shared that with him and he said you would be competitive. He kept his word. He came down within 200 dollars of the best price offered then he came within a few hundred as well with my trade in so I didn’t have to go deal with someone else to get the fair price I wanted. Then he even stayed late to make sure I was comfortable with the new technology before we left. Above and beyond!!! I thought my original review would have gone thru because I sent it before my vacation but upon return today I noticed this was still in the inbox so I felt compelled to resend a kudos because the superior people you have employed at this dealership need to be commended. Honest and fair and represent your business well. I cannot say enough about service advisor michelle dessert who I have had my last 5 cars thru your dealership she always kept them up and running with little downtime if any. Always provides solutions to help the customer not have to be inconvienced,and the blonde young man who’s name I can’t remember due to the fact I had a lot going on at the time ( I think it was dan )who took care of my cd installation it turned out to be a disaster and a nightmare for him and he was genuinely sorry you could see his stress. Then the next day when I came to get my car he had had it detailed for me! Again above and beyond ! Thanks for all you do to take care of your customers👍🏻🥳 More

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Friendly, efficient, professional. I decided to give this dealership a second chance, as I was not at all happy with my first visit there. Thankfully I met Michelle and all is now good. I decided to give this dealership a second chance, as I was not at all happy with my first visit there. Thankfully I met Michelle and all is now good. I will return to this dealership specifically because of her customer service. She exceeds the overall expectations of this service department. I had minor routine work done, so I have nothing to really say about quality, costs or comparisons. More

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Takin' care of business As usual, Michele Dessert took great care of me. My car was serviced, everything was looked over and taken care of, and they even changed the battery As usual, Michele Dessert took great care of me. My car was serviced, everything was looked over and taken care of, and they even changed the battery my key fob. Over the last 6 or 7 years Michele has always given great service and we have become friends over my cars. More

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Airbag Recall Michele Dessert provided awesome service, as usual! Also the two men that provided shuttle service were also great, wish I knew their names, but so n Michele Dessert provided awesome service, as usual! Also the two men that provided shuttle service were also great, wish I knew their names, but so nice not to have to wait for hours. More

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Recall While this was an appointment for a recall which took two months to get the parts, we were very pleased. Michelle got us in as soon as she received t While this was an appointment for a recall which took two months to get the parts, we were very pleased. Michelle got us in as soon as she received them and got excellent service as always. More

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Love working with Crown Honda we have had over 4 cars bought from Crown and all have been serviced at Crown and every experience has been wonderful and as delightful experience. Ha we have had over 4 cars bought from Crown and all have been serviced at Crown and every experience has been wonderful and as delightful experience. Had to go to another dealership for something small and it made me really appreciate the great experiences we have had at crown More

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