Michelle Spencer | Page 2

Extremely Happy I am extremely happy with the customer service that Michelle provided me with. She made sure that all the issues on my Jeep were understood and addre I am extremely happy with the customer service that Michelle provided me with. She made sure that all the issues on my Jeep were understood and addressed. She was excellent with communicating with me to keep me updated on the status of the repairs and was prompted at returning calls when she said she would. I only just picked up the Jeep, cut is seems that all the repairs (which there were quite a few) were performed to my expectations. More

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excellent service Michelle was professional and courteous. She was able to arrange to have my car serviced in a timely manner. I would be happy to recommend the servic Michelle was professional and courteous. She was able to arrange to have my car serviced in a timely manner. I would be happy to recommend the service depth to others More

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Very Polite Staff Michelle S (the Service Rep), was pleasant, attentive and a pleasure. She addressed my concerns, got the paperwork done promptly and efficiently. Th Michelle S (the Service Rep), was pleasant, attentive and a pleasure. She addressed my concerns, got the paperwork done promptly and efficiently. The customer waiting room is nice and includes WiFi. I spent a few hours getting some work done while waiting for my car. More

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Westbury Jeep service center Michele Spencer was so helpful to me and I appreciate all that she did. She is an asset to the Westbury Jeep office. Michele makes the customer feel s Michele Spencer was so helpful to me and I appreciate all that she did. She is an asset to the Westbury Jeep office. Michele makes the customer feel she cares about you and why you are there. More

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Service Went in to get service for my 09 grand Cherokee Michelle was so helpful from when I walked in to when I walked out , she broke everything down and exp Went in to get service for my 09 grand Cherokee Michelle was so helpful from when I walked in to when I walked out , she broke everything down and explained it all to me , highly recommend Michelle to anyone that I know that has jeep trouble More

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Best Service!! When i pulled up to the service dept this morning i was afraid i was going to be there all day but Michele assured me that i would be out in less than When i pulled up to the service dept this morning i was afraid i was going to be there all day but Michele assured me that i would be out in less than two hours and she was right! This is why i will continue to purchase vehicles and have them serviced at Westbury, because of their very caring staff. More

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Loaner Car Backup This is a good dealership, but I am really fed up to the point where I will NOT buy another car here because they never have loaner car appointments a This is a good dealership, but I am really fed up to the point where I will NOT buy another car here because they never have loaner car appointments available. I could understand having to wait a week for a loaner car to be available, but here its about a month, every single time I call. It is very annoying, especially when my friends go to their dealership and they don't even need an appointment, the loaners are just there ready to go. I will be going with the other dealerships I know offer loaners and have them available. More

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Very pleased! This was my first time at the service department to have some things done on my new car and I must say the experience was more than satisfying! Miche This was my first time at the service department to have some things done on my new car and I must say the experience was more than satisfying! Michele was very kind and knowledgable and got my car back the same day. I am very happy and definitely look forward to dealing with her in the future ?? More

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Efficient!! I brought my grand Cherokee in for an inspection and routine service and Michelle got me out fast and was very efficient. She even found a coupon and I brought my grand Cherokee in for an inspection and routine service and Michelle got me out fast and was very efficient. She even found a coupon and applied it to my bill. Thanks Michelle! More

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Service Dept Staff Review The service department staff identified here always provides exemplary service and support. We have been very satisfied with this service department The service department staff identified here always provides exemplary service and support. We have been very satisfied with this service department to such an extant that we bought our second minivan just because of the service department. More

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