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Mike Brandvold
Refer Me
865 Reviews
I have been at Klaben for over 28 years, because Klaben lets me take care of my customers. Your total satisfaction is my goal. I started my career here as a technician then shop foreman, and for the last 12 years as a Master Certified Service Advisor. Twice in the last 6 years I’ve been fortunate to be ranked #1 amongst service advisors in the Pittsburgh region. I take a lot of pride in being honest and fair to everyone. I provide the highest level of technical expertise in every area from the latest technology to the best replacement tires for your vehicle. My goal is building a relationship that lasts a lifetime. Stop by and say hi! 330-673-3139 ext 216
Read moreDealership Experience
31 yrs, 9 mos
Industry Experience
37 yrs, 8 mos
Specialties & Trainings
Lincoln and Ford Master Certified Service Advisor
865 Reviews
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865 Reviews of Mike Brandvold
September 29, 2021
Very helpful service advisors. Communication between advisors great. Drop off of vehicle for a particular advisor conducted smoothly. Arrangement of pickup of repaired vehicle went very well. advisors great. Drop off of vehicle for a particular advisor conducted smoothly. Arrangement of pickup of repaired vehicle went very well. More
by R and C
Verified CustomerOther Employees Tagged: Brandon Pritchett
Helpful 
September 17, 2021
Love these guys. I have a 18 f250 king ranch been having problems with cameras. Front and rear are foggy. Turned out all four cameras are bad. So what happened next is why Mike Brandvold is a God among men problems with cameras. Front and rear are foggy. Turned out all four cameras are bad. So what happened next is why Mike Brandvold is a God among men he has gone the extra mile. Cameras need computer alignment well that didn’t work so now it need some kind of module that is in Memphis. Mike did everything to get next day could not, not his fault Ford’s. Shout out to Brandon in the shop always dose excellent work. While waiting awesomeness Maximus ( Chris Moldas) and I built a tremor but with all the shortages unfortunately not gonna happen. What a guy to sit down and take the time. Oh thanks to Tom Alcorn also. More
by firegav
Other Employees Tagged: Chris Moldas, Tom Alcorn , Brandon, Eric Chapman
September 14, 2021
Klaben Ford Inc. Is a wonderful dealership. Rich Klaben runs a great company and has great people working for him such as Dave Mott in Sales, Mike Brandvold in the Service Department, Steve Workman in the runs a great company and has great people working for him such as Dave Mott in Sales, Mike Brandvold in the Service Department, Steve Workman in the Body Shop, Jennifer Bowen in Finance and all the other very professional and cordial employees at the dealership. Rich is a hands-on owner who always makes sure all customers are treated fairly and in a family manner. Our family has dealt exclusively with Rich and his folks at Klaben Ford for all of our automotive needs for many years and will continue to do so because of the great folks at the dealership, lead by Rich Klaben. More
by Pete Campanizzi
Other Employees Tagged: Mike Cooney, Mona Crooks, Joe French, Richard Klaben, Tom Alcorn, Jennifer Bowen, Tyler Schultz , Dave Mott, Steve Workman
September 07, 2021
Time for a oil change on my son’s fusion. My son plays football for Akron university and his schedule is extremely hard to deal with. Luckily mike Brandvold is amazing was able to work it in and get it do football for Akron university and his schedule is extremely hard to deal with. Luckily mike Brandvold is amazing was able to work it in and get it done very quickly, most places wouldn’t do that. While I was waiting walked over to see awesomeness maximumus (Chris Moldas) to talk about super duties wanting to trade for new one unfortunately none can be found he’s cool dude. More
by firegav
Other Employees Tagged: Chris Moldas
August 30, 2021
Recently my AC stopped working"the hottest week of the year". I called, and at first they said they could not get me in until a few weeks later. I explained my circumstances,and they took my car in to ser year". I called, and at first they said they could not get me in until a few weeks later. I explained my circumstances,and they took my car in to service the same day. They really went the extra mile to make sure my car was fixed in a timely manner. More
by Kathy
Other Employees Tagged: Service manager, not sure of his name. He made this repair happen quickly.
August 23, 2021
Great experience with a satisfied customer. I would Great experience with a satisfied customer. I would recommend. The Klaben Ford service to my friends and family.Was greatest promptly when I dropped Great experience with a satisfied customer. I would recommend. The Klaben Ford service to my friends and family.Was greatest promptly when I dropped off my car for service. More
by JKLUCH69
August 17, 2021
Mike B with Ford service in Kent was on point. It was not a typical service appt. He stayed in communication, the service department offers very competitive rates. Great customer service. a typical service appt. He stayed in communication, the service department offers very competitive rates. Great customer service. More
by Clevelandgolfer23
August 07, 2021
I have a wheelchair accessible van and I told Nick I needed it repaired fast, little did I know I would get the van back in a day and a half. You guys a great. Thank you. needed it repaired fast, little did I know I would get the van back in a day and a half. You guys a great. Thank you. More
by aapeters63
Other Employees Tagged: Nick Johnson
August 05, 2021
This was a warranty repair and we were treated extremely well. Mike went above and beyond in taking care of everything including making sure we had a loaner vehicle. An all around incredible experience. well. Mike went above and beyond in taking care of everything including making sure we had a loaner vehicle. An all around incredible experience. More
by ems7303
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