Mike Carlson | Page 37

Smooth Exciting Experience My buying experience at Elk Grove Subaru was an amazingly smooth transition. I never felt the pressure to buy and I was never placed in the game of t My buying experience at Elk Grove Subaru was an amazingly smooth transition. I never felt the pressure to buy and I was never placed in the game of tug of war with prices. I felt comfortable and the whole experience felt right. I began researching vehicles 7 months ago and knew what I wanted for a price on a vehicle and what would be fair. They gave me the best deal even before I explained what price I wanted. I highly recommend this dealership. The people are friendly and if I stay in this state for the rest of my life, they are my dealership for life!!! More

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Pleasant Experience Exceptional customer service. The buying process was smooth with zero pressure. I enjoyed working with Mike Kim. He made sure all your questions w Exceptional customer service. The buying process was smooth with zero pressure. I enjoyed working with Mike Kim. He made sure all your questions were answered to your satisfaction and took the time to go over the unique features of the vehicle. The experience was so positive I have already called a friend who is also in the market for the same type of vehicle. Truly exceptional service at each step and I have no regrets, only high praise for the people I worked with through the process. Thanks to Mike Carlson, Mike Kim, Gavin and the Mike Lagandaon. More

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Just a Relaxed Day at the Elk Grove Subaru My husband and I decided to upgrade my little VW convertible…time to grow up. I set my eye on the Subaru Outback and started searching. Carmax, hmmm My husband and I decided to upgrade my little VW convertible…time to grow up. I set my eye on the Subaru Outback and started searching. Carmax, hmmm 4 Outbacks in 500 miles. Filled out an internet request with Elk Grove Subaru with all my upgrades and received an email within the hour. The quoted price was actually very close to a used one that I had tagged on the Carmax site. We called Pam Verduzco and the start of our smooth purchase began. From the moment we walked in for our 11:00 appointment, test drove a beauty and sat down with Pam we were impressed. The entire experience was top notch and we had no second guessing or worries about what the price was going to be. We received the best care and attention from Mark Carlson who got our paperwork wrapped up and we were driving home by 2:00pm! Both Pam and Mark made us feel important. I can't thank them enough for a great day and I LOVE MY SUBARU!!! This is the first time I have owned one and it won't be the last for sure. More

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Amazing experience, Outstanding deal We looked at many cars and dealers online and had contact with them via phone and e-mail. Subaru was our first stop of many we had planned, but they h We looked at many cars and dealers online and had contact with them via phone and e-mail. Subaru was our first stop of many we had planned, but they had a number of the other car makes and models we were looking into purchasing from others so we got to try them out there. After test driving the Forester all in the family agreed it was the best and though we were originally not looking to buy yet, we started the process. They, as a team, worked tirelessly to find a way to meet what we could afford so that we got to drive home our new 'family member' the next day. Even when we were unsure that we would get the car, the staff made this experience the best and most stress free time we've ever had car searching. Would we go back? Absolutely! And we are telling everyone where to go next to have a great experience. Thank you again to the incredible Subaru team!! More

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Friendly, no pressure, and fast We went to Elk Grove Subaru to look at the new Crosstrek XV, after talking with our sales person Alan we learned even more about this model than we di We went to Elk Grove Subaru to look at the new Crosstrek XV, after talking with our sales person Alan we learned even more about this model than we did even after our own research. The staff at Elk Grove Subaru know their products and services well. They provided a fast friendly no pressure service. We were more than comfortable making our purchase from them. . More

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Excellent Customer Service Mike Carlson & Dave Deleon provided a great buying experience with no pressure and great respect to the customer. Mike took the time and gave us opti Mike Carlson & Dave Deleon provided a great buying experience with no pressure and great respect to the customer. Mike took the time and gave us options that exceeded our needs. This was a great buying experience for both my wife and I. More

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Elk Grove Subaru experience was awesome Purchased a Subaru 2015 Forester this month. Worked online with Mike Carlson and we agreed to a price. I brought my wife in to test drive and we made Purchased a Subaru 2015 Forester this month. Worked online with Mike Carlson and we agreed to a price. I brought my wife in to test drive and we made a purchase. Very easy process, Mike is great and low pressure and delivered everything we discussed with no hassle. The facility is very nice and everyone we dealt with was genuinely friendly at all times. I had decided to get custom leather seats installed which meant I had to bring the car back and the loaner process with Enterprise was as a snap and Matt Cole was also amazing to work with. You just feel like they WANT your business and that everyone there seems happy to work there! I highly recommend this dealership if you are looking for a Subaru. More

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No pressure I had been looking for the perfect Subaru Outback for a very long time and I finally found it at Elk Grove Subaru! I received incredible service from I had been looking for the perfect Subaru Outback for a very long time and I finally found it at Elk Grove Subaru! I received incredible service from Mike Carlson and the whole Subaru staff! I would definitely come here again and I would definitely recommend this dealership. More

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Mike Carlson, Brandon Vaughn and Elk Grove Subaru were great It was a pleasure to deal with Mike Carlson, Brandon Vaughn and the Elk Grove Subaru dealership. They worked hard to find us the right car at the righ It was a pleasure to deal with Mike Carlson, Brandon Vaughn and the Elk Grove Subaru dealership. They worked hard to find us the right car at the right price. This is the second new car we purchased and I would not hesitate to recommend them to others and to return to the dealership for our next car. More

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The car of my dreams!!! The Subaru Crosstrek was the car I was dreaming of, and Mike Carlson helped me attain that dream! They had just the car I was looking for, and he was The Subaru Crosstrek was the car I was dreaming of, and Mike Carlson helped me attain that dream! They had just the car I was looking for, and he was so friendly, knowledgeable, accommodating and patient with me it was truly an enjoyable experience. We spoke on the phone before I went down there so I knew he was personable, but I wasn't expecting such a down-to-earth, honest and ethical guy to be a car salesman! Thank you Mike and Subaru of Elk Grove for putting me behind the wheel of my tangerine dream! :) More

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