The entire team made me feel very comfortable. It was a great experience. I felt like they did everything they could to make it easy for me.
"Fantastic. Seem less and easy "
It’s started with the welcome. Mike is a true professional who gets things done in a fair and quick manner. The car was for my daughter and Mike made her feel great and walked her through the entire process
I will be back for another car because of Mike
"Very Satisfied "
After reading the “Luxury SUV” reviews on Consumer Reports website we knew we would be purchasing a Q7. The Q7 is top rated and received a grade of 96 out of 100 on its road test. We were passing by Biener Audi with no plans of stopping in when my wife suggested that we stop. We entered the showroom and were immediately greeted by a very friendly receptionist. She asked if we needed help and we said no thank you.
We went over to the Q7 in the showroom and after about 10 minutes we were approached by Mike Firouztale. Mike was very professional and friendly. We sat down with Mike and I explained that we would be buying a Q7 but we were not prepared to negotiate at this time. Mike said he understood and asked if would like him to give us a price that we could count on after we did our research. We agreed.
The price Mike quoted us was very competitive and after meeting with another dealer, we felt more comfortable with Mike and Biener than we did elsewhere. I went into the service area and asked a general question to the five people sitting there as to their opinion of Biener service. All five customers said that they were very happy with the service they receive.
When we picked up our Q7 everything went as planned and was very easy. This is how the buying a car is supposed to be.
Barry and Michele L.
"Reliable, and excellent service "
- Doug B
Trust worthy dealership. Can always depend on quality service, caring,, reliable, and resolves any concerns you have. I will continue to be an Audi owner and be loyal to Biener Audi.
"2018 Audi Q3 Leventhal "
Very smooth & pleasant experience - received the discounts, loyalty & promotions Audi offered - Mike is a nice guy - wants the customers to be happy & enjoy the vehicles .
"Best prices "
this is my second lease with Biener hands down best pricing. Very knowledgeable sales staff. Terrific location. Love the car, happy with my dealership choice.
"Professional, informational and comfortable."
I enjoy working with Mike F., each time I lease from Audi. He is a pleasure to work with and he moves the process along quickly. He is professional and extremely knowledgable about the different models. Mike is always willing to work out the beat deal possible. He is open-minded and very passionate about being an excellent representative for Audi and he shows the customer that he cares. He is the perfect combination of what a real pro looks like! Christine Andriotis
My loaner car was a Q7 3.0, the same as what I currently own. I appreciate that they tried very hard to give me a car similar to the one I own.
Top notch, professional experience - 2nd lease with Mike F. and expect to continue to be clients in the future. Thank for such reliable, excellent customer service.
"“Amazing” - Leo"
I wish I could have taken down all the stars on the sky and give to them
I can't say enough good things about our experience with salesman Mike Firouztale.
I was very impressed by the level of professionalism and caring I experienced there. My salesman, Mike Firouztale was very knowledgeable
I would recommend them to all my family and friends!!!! Great job Mike Firouztale and Drew Russo....you have a customer for life!!!