Mike Firouztale | Page 2

Provide prompt and excellent service for customers. Staff is always courteous and professional and dealership provides amenities and clean surroundings for customers visiting to obtain dealer services. is always courteous and professional and dealership provides amenities and clean surroundings for customers visiting to obtain dealer services. More

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process is fast and easy and customers needs are anticipated. Please do not make me to type 25 words.-this is very annoying and not customer ferindly anticipated. Please do not make me to type 25 words.-this is very annoying and not customer ferindly More

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This was my third time leasing a car at this dealership. I’ve always had a positive experience with my salesperson Mike, who always understands what I’m looking for and provides exceptional service. Every I’ve always had a positive experience with my salesperson Mike, who always understands what I’m looking for and provides exceptional service. Everyone at this dealership is courteous provides honest and personal care. More

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Was a very satisfactory experience From the minute I spoke with Mike Firouztale I felt I was in good hands. When I met with him it took less time to select my Audi than it would h From the minute I spoke with Mike Firouztale I felt I was in good hands. When I met with him it took less time to select my Audi than it would have taken me to buy a new shirt. It was extremely efficient and a very pleasant experience. When I picked up my new Audi everything went like clockwork. More

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Always a pleasant experience at my Audi dealer. Staff is professional yet warm & friendly. We have been leasing Audi’s for six years- that says it all!! professional yet warm & friendly. We have been leasing Audi’s for six years- that says it all!! More

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Worked with Mike in sales who was insightful, efficient and a pleasure to deal with. He made the process smooth and easy. I would Highly recommend him. and a pleasure to deal with. He made the process smooth and easy. I would Highly recommend him. More

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We have been using Biener Audi to lease our cars for years. We are very comfortable hanging out in the showroom it feels like family. we highly recommend this dealership. years. We are very comfortable hanging out in the showroom it feels like family. we highly recommend this dealership. More

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AWESOME Awesome experience. Everything was perfect, fast and efficient. Many thanks to Biener Audi and a special thanks to Mike Firoutale. The car is grea Awesome experience. Everything was perfect, fast and efficient. Many thanks to Biener Audi and a special thanks to Mike Firoutale. The car is great. Many thanks More

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I received excellent service from my salesperson Mike. He worked to find the car that I wanted with the packages I needed and negotiated a very fair lease. I am pleased. He worked to find the car that I wanted with the packages I needed and negotiated a very fair lease. I am pleased. More

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Worst sales experience with Mike Firoutztale Have bought multiple Audis and cars at Herb Chambers dealerships in the Boston area and always had a wonderful experience. Went to look for a car for Have bought multiple Audis and cars at Herb Chambers dealerships in the Boston area and always had a wonderful experience. Went to look for a car for my sister-in-law who lives in Long Island and was assigned Mike Firoutztale who was extremely rude and intimidating. We asked for the manager's contact information to provide feedback and as we were leaving Mike came out with his phone and took pictures of the License plate of our car. Most unprofessional behavior of any salesperson or dealership I have experienced. Tried to provide constructive feedback to the Manager Leo Menuzzo but not sure it was taken in the sincere manner that it was provided. More

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