We had a great experience at Key Honda. All of the staff were friendly and helpful. Pricing was clear and there was no pressure. This was our first purchase of a PHEV and Kyle answered all of our questions and when he wasn't sure about a detail he found an answer and always followed up.
"New Honda Civic"
- Alex Carter
This dealership got me the car I wanted in the color I wanted for an okay price. Management messed up on the price they told me so they fixed their mistakes and took the blame for it. The financing department isn’t super super friendly but it all worked out in the end. Jeremy Cole was a terrific salesman and I would definitely recommend him to anyway that decides to go to key Honda!
"End of Lease and Purchase"
Caitlin and Mike made it easy to understand our end of lease agreement and helped us through the steps for purchasing a new vehicle. Thank you!
"Very Thorough "
I do not have a lot of experience with dealerships, but entering this one, I was greeted warmly, with a kind of "make yourself at home" feel. I was assisted through all of the purchase of my first new car, and I was able to get all my questions answered. After I drove away with my car, I still received continual, great service. Mike Galiano, the employee who brought me through to purchase, was very genuine and respectful while still being personable and relatable. He was a great help through the whole process.
"Friendly, low-pressure environment"
The value that the Key Honda team placed on my needs and comfort level was unsurpassed by any dealership I dealt with. They worked based on my preferences and situation as opposed to pressuring me into a purchase that suited their agenda. I've purchased from this dealership twice now, and will be returning!
"Honda Fit Purchase"
Thanks to Justin Pelerin and the Honda Team at Key Honda I now own a 2018 Honda Fit. Justin is very knowledgeable and very informative when it comes to the vehicle and the options I was considering.
Other Employees Tagged:
"Buying my new car ;)"
I am completely and utterly satisfied with the service that we received. Michael was very professional and kind. He treated us like top priority throughout the entire experience. We will 100% be recommending to anyone and everyone we know who are or will be looking for a new vehicle.
"Pleasant and hassle-free"
When I walked into Key Honda (previously Shearer Honda) in 2016, I was expecting the worst. Not because of the dealership but because of past experiences with other dealerships. I expected pushy salespeople who would outright lie to get me in a car, with a financing deal that makes a $26k car cost $42k after six years (a Chrysler dealer tried pushing that as a great deal when I looked at a Renegade). So understandably when I walked into Key (Shearer) Honda I was intimidated and very defensive.
It didn't take long, however, to feel at ease. Mike Galiano and the team were very friendly, open and honest. I was not pressured into anything and every step of the process was straightforward. I bought an HR-V with eight miles on the odometer, in the exact trim level and color I wanted, at a fair price. This is the first new car I ever owned and two years later I am still thankful for it. It has been maintained at Key Honda from day one and I will stay loyal to them for as long as I own a Honda.
"A surprisingly pleasant and efficient transaction"
At the Key Honda website, I selected four used vehicles that I felt would meet my needs. At the dealership, Mike Galiano greeted me. I told him what I was looking for. He showed the vehicles that I had selected then asked if I might be interested in a vehicle that just came in that he thought would be good for me. To make a long story short, I now own the one he suggested at a significant $ savings over any of those I had pre-selected. I am very happy with my “new” car and the way I was treated at Key Honda
Mike is knowledgeable and easy to talk to, has a sense of humor and is not pushy at all. I do not feel like he “sold” me a car, he professionally provided me with information and I bought a car. It was a pleasure.
The other staff that I dealt with all were great, Andrew Margo (financing), and Darcy Nelson (paperwork) made the transaction simple and easy. The crew that detailed the car before delivery did a fantastic job.
I went to Key Honda today for an inspection and snow tire removal. I also made an appointment to talk with Mike Galiano about my options for my current lease. He listened with intention and we discussed several options. I was thinking about switching from a CRV to the HRV. I looked at both models on the lot. I never felt pressured, but certainly felt supported by Mike with making a decision. At 6:30 this evening, I was driving away in my 2018 CRV!!! Thank you, Mike.