Mike Gonzales
Mike Gonzales at Westside Lexus

Mike Gonzales

Pre-Owned Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
120 Reviews
4.7

120 Reviews

Write a Review

Dealership Experience

13 yrs, 9 mos

120 Reviews of Mike Gonzales

March 17, 2024

Dealership Rating
Employee Rating

MJ Blythe helped with everything we needed to make the deal. No pressure and was relaxing all the way, made us feel at home. Anil was very thorough and guided was with the best financing decision. My f More

by GILLDONATO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mary Margaret McGowan, Anil Sharma , MJ Blythe

Mar 18, 2024

Westside Lexus responded

We're delighted to know that our team at Westside Lexus, especially MJ, Anil, Mary Margaret, and Mike, made your experience a relaxing one. We strive for this kind of service! Thanks for making us your favorite Lexus dealership - we appreciate the support!

February 04, 2024

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Employee Rating

All the staff were very good with their specialties. Sales person, Mike Gonzales was very easy to work with. Our finance person, Sterling was very helpful. I would not hesitate to get another car from t More

by GXDude
Recommend Dealer
Yes

Other Employees Tagged: Paul Rockett, Sterling Sine

Feb 05, 2024

Westside Lexus responded

We're glad to know our team, including Mike and Sterling, provided you with a great experience at Westside Lexus. Your support means a lot to us! We look forward to assisting you again in the future when it's time for your next vehicle. Safe travels until then!

January 31, 2024

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Mike Gonzales is the best customer advocate I've worked with at any dealership. The sales and customer service was top notch and made the buying experience enjoyable. Highly recommend Westside Lexus for th More

by lockett.jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2024

Westside Lexus responded

We're so glad to know that Mike and our team at Westside Lexus provided you with top-notch service, Jeff! Thanks for recommending us, we appreciate your support. Enjoy the ride!

December 25, 2023

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Nice dealership,salesman was nice and courteous and explained features of the vehicle I was purchasing More

by moliva92
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Dec 26, 2023

Westside Lexus responded

We're glad to know you had a positive experience at Westside Lexus! Our team always aims to provide detailed information about our vehicles. Enjoy your new ride and thank you for the review!

October 10, 2023

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4th auto we have leased or purchased from Westside. Great process, beautiful facility, and Mike Gonzales has been great to work with on all 4. More

by scott_posey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Bissonett, Sam Chau

Oct 11, 2023

Westside Lexus responded

Scott, it's fantastic to know you've had consistently great experiences with Mike and the team at Westside Lexus. Thanks for your loyalty over four vehicles!

August 23, 2023

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Everyone at the dealership was great! I located a car on their website on Monday night and received a call back IMMEDIATELY! I'm 2-1/2 hours away, so I scheduled a test drive for Tuesda More

by marshabonser
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: I'm not sure who helped me in the Finance Dept, but I believe it was Sam or JT

Aug 23, 2023

Westside Lexus responded

Marsha, it's fantastic to know that our team at Westside Lexus was able to provide you with a smooth and efficient car-buying experience. We hope you're enjoying your new ride!

July 25, 2023

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Very clean dealership with an emphasis on customer service. The service waiting area is very comfortable. More

by jen30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

Jul 25, 2023

Westside Lexus responded

We're glad to know you found our dealership clean and comfortable! Customer service is a top priority for us at Westside Lexus, so it's great to see that reflected in your visit. Thanks for the positive feedback!

July 19, 2023

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Exceptional sales person response-Mike Gonzales. Easy transaction with ease of required paperwork and negotiation More

by brian.jakessr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jul 20, 2023

Westside Lexus responded

Hey Brian! Thanks for the awesome review of Mike at Westside Lexus. We're glad to hear that your transaction was smooth and hassle-free. If you need anything else, don't hesitate to reach out. Have a great day!

Jul 20, 2023

brian.jakessr responded

Any chance to have Mike scan and send me last two service tickets for the 2017 LS460 L I purchased? Thank you , Brian P Jakes, Sr 985-974-1862

July 16, 2023

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Employee Rating

Westside Lexus is very customer focused. The sales team makes every effort to find you exactly what you’re looking for in your budget. Specifically, Mike Gonzales was very patient and helped More

by KC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

Jul 17, 2023

Westside Lexus responded

Thank you for the positive feedback, KC! We're glad to hear that our team at Westside Lexus was able to provide excellent customer service and help you find the perfect vehicle. We appreciate your business and hope you enjoy your new car! Drive safely, and we look forward to serving you again in the future.

June 08, 2023

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Employee Rating

MIKE GONZALES my salesman & BOB NIEDZIELSKI really stepped up to make a car deal that was done out of state an outstanding experience , had a few things wrong with the car but they made it right in th More

by CharlesBurland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Niedzielski

Jun 09, 2023

Westside Lexus responded

We're thrilled that you had a stellar experience with Mike and Bob at Westside Lexus! It's great to hear that they went above and beyond to make sure you were completely satisfied. Thank you for taking the time to share your positive experience, it means a lot to us!

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