Mike Gould

Needed a new starter and clearly that solve the problem with my 2016 Ford Explorer. with my 2016 Ford Explorer. More

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As usual, service went as planned. I have never had an issue with the Gervais Quick Lane, prompt, no surprises, 1st rate I have never had an issue with the Gervais Quick Lane, prompt, no surprises, 1st rate More

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The Service department at Gervais is first rate. They provide excellent service at a competitive price. I'm much less impressed with the 2020 Ford Explorer I'm leasing. It has had to go into the They provide excellent service at a competitive price. I'm much less impressed with the 2020 Ford Explorer I'm leasing. It has had to go into the shop way too may times for a new vehicle. Recently I needed to have the A/C serviced, something I have never had to do on any of the Fords I owned in the past. Even vehicles over 10 years old with 200K miles on them and the Explorer has 21Kon it. More

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As usual they got the job done right the first time. I have never had to reschedule. I have never had to reschedule. More

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I've been a customer of Gervais Ford for over 30 years! I have purchased all my vehicles there in that time. I have purchased all my vehicles there in that time. More

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Received email 01/30/2023 stating the 2023 Ford Maverick Lariat Hybrid has arrived. went to dealership on 01/31/2023 to see Maverick and to go over financials. After several hours I received the keys and of Lariat Hybrid has arrived. went to dealership on 01/31/2023 to see Maverick and to go over financials. After several hours I received the keys and off I went. I originally ordered on 11/12/2021. It got rolled over to a 2023 on 09/16/2022. I have ordered previously from Gervais, and I can say that they have always been straight forward, no games. So, if you need a Ford got to Gervais Ford. Also, i have had my vehicles serviced here and again top-notch service, no surprises. More

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Very thoughtful and efficient team at Gervais. Service and Sales groups have always been very helpful and easy to deal with. I found the paperwork involved to be manageable. When leasing an F150 the sal and Sales groups have always been very helpful and easy to deal with. I found the paperwork involved to be manageable. When leasing an F150 the sales team kept in touch with me to make sure I was hooked up with the color of vehicle I wanted. All around great. More

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Quick Lane We are now in COVID and appointments must be made for any service that needs to be done. I always leave extra time for appointments since being a busi We are now in COVID and appointments must be made for any service that needs to be done. I always leave extra time for appointments since being a business person,I know that it is impossible to know exactly how much time a given task will take due to unanticipated surprises. No matter when I have brought in my 2016 Ford Escape, I have had efficient and thorough work provided. They are the best service department that I have ever had in 40 plus years of driving. More

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Great service Use them all the time for my past 2 Fords. Always quick, Always Available. Great staff and service people handling my car. What more can I saw..... Use them all the time for my past 2 Fords. Always quick, Always Available. Great staff and service people handling my car. What more can I saw..... More

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Got it back much better than it went in. I brought my E250 van for an alignment, oil change, and inspection sticker. Gervais found several things that truly needed attention including front w I brought my E250 van for an alignment, oil change, and inspection sticker. Gervais found several things that truly needed attention including front wheel bearings, emergency brake, and a stuck brake caliper. They repaired all the issues and it drives better than ever. On a personal level, they also did the best they could to soften the overall impact of the additional work. More

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