Mike Hernandez
Mike Hernandez at Garavel Chrysler Jeep Dodge Ram
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Mike Hernandez

Service Advisor

Garavel Chrysler Jeep Dodge Ram

300 Westport Ave
Norwalk, CT 06851

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4.3
12 Reviews
4.3

12 Reviews

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12 Reviews of Mike Hernandez

November 12, 2024

Dealership Rating
Employee Rating

This is my fourth Jeep from Garavel. Second purchase from Annie. I can highly recommend her, she is prompt with email replies and knowledgeable. Annie is courteous and friendly. More

by RN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 13, 2024

Garavel Chrysler Jeep Dodge Ram responded

Thanks so much! We appreciate you being a loyal Jeep customer.

November 02, 2024

Dealership Rating
Employee Rating

Excellent experience with Carlos and the whole dealership. It’s my second Jeep from Garavel and I get all service done there as well. Highly recommend Mike in service as well. Garavel is top notch More

by Cfiordalis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Hernandez Luque

Nov 13, 2024

Garavel Chrysler Jeep Dodge Ram responded

Thanks for the awesome review. We are happy you had a positive experience with us!

May 16, 2024

Dealership Rating
Employee Rating

Annie was amazing! I felt like she really was helping me find the perfect car for my needs and not just trying to upsell me for the commission. More

by Michaeldesalvo90
Recommend Dealer
Yes

Other Employees Tagged: Annie Granchelli, Evelyn Santiago , Kevin Bartolo

May 16, 2024

Garavel Chrysler Jeep Dodge Ram responded

Thanks so much, Michael. Hope you enjoy your new Chrysler. 😀

May 04, 2024

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Employee Rating

very good service, enjoy the company and everyone is so friendly. organized and clean. nice natural light More

by caseyvigneault
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Joe Melfi, Evelyn Santiago

May 06, 2024

Garavel Chrysler Jeep Dodge Ram responded

Thanks so much for the positive review! Enjoy your Jeep!

April 27, 2024

Dealership Rating
Employee Rating

My purchase was easy and the staff friendly and helpful. I look forward to future purchases. More

by johnsoncf2
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Marcial Perez-Saunders, Carlos Hernandez Luque , Daniel Cosgrove

Apr 29, 2024

Garavel Chrysler Jeep Dodge Ram responded

Thanks so much for the 5-star review!

April 20, 2024

Dealership Rating
Employee Rating

Fantastic service. Took me through every stage of the process with a smile. Worked with us as long as it took to get it done. Great start to the weekend thanks to DC! More

by Ramon Acosta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 23, 2024

Garavel Chrysler Jeep Dodge Ram responded

Thanks, Ramon! Enjoy your new Jeep! 🎉

March 04, 2024

Dealership Rating
Employee Rating

Worse service center ever with very rude service associates. Go somewhere else this people are jokers. More

by stip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ronnie Goss

February 20, 2024

Dealership Rating
Employee Rating

I truly felt that this dealership works hard for its customers. Everyone from Paul Garavel to Brandon, Carlos, Edgar and Mike H were great. More

by M H
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Garavel, Carlos Hernandez Luque , Brandon McNeal, Jay Presley

Feb 20, 2024

Garavel Chrysler Jeep Dodge Ram responded

Thanks so much for the positive review!

November 27, 2023

Dealership Rating
Employee Rating

Joe is THE MAN! Third car we have bought from him and Garavel… can’t recommend both of them enough 👍🏻 Great service center too - Mike is great! More

by theflyingwasp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Melfi

Dec 14, 2023

Garavel Chrysler Jeep Dodge Ram responded

Enjoy your new Jeep! We appreciate your kind review and recommendation!

September 14, 2023

Dealership Rating
Employee Rating

Wanted to make appointment for diagnostic to check an engine light. Mike Hernandez at the desk, with a customer. I waited. Customer left. No other customers. I asked for an appointment. Hernandez said "I More

by Jeep
Recommend Dealer
No
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