"Knowledgeable, Efficient and Caring"
I recently got my fifth vehicle from My Auto Imports, and I have been very impressed with them each time. This time, I worked with Roy Vanliere, and he was great from start to end. What I really appreciate about him is that it was apparent that he really cared about getting me into the best vehicle for me. We test drove several models together, and he represented each of them fairly, trying to figure out what I wanted out of a car. In the end, he helped me find the right match and worked hard to get the deal I needed. He was an awesome guy to work with, and I'd go to him again in a heartbeat.
"Very satisfied customer "
The salesman Sean Singleton was especially attentive and communicative. My own schedule complicated the purchase but he never gave up on me and proceeded to make the deal work. We got the car we wanted and more. I have purchased about a half dozen cars over the past years from My Toyota and I will keep doing so.
"We bought a new car and we were not planning on it."
Every one was very friendly and helpful. Bill in finance was very good. We really liked Mike. .Shadric was a super salesman who explained alot that helped two old people
"VW Atlas purchase"
Wonderful facility with the most friendly, knowledgeable, professional staff. Such a pleasure to go through the purchasing process with no pressure and having all questions and concerns made clear. I would recommend My Auto to everyone!
"5 Star Dealership"
Mike Kaffenberger and Trey Lawton worked together to place us in a new vehicle to fit our needs and our "wish list". My Import makes purchasing a car a pleasant experience starting with their clean and comfortable showroom and waiting area with plenty of helpful and friendly staff to answer any questions. Both Mike and Trey have a long history with My Import and whether you are purchasing or there for service , the entire team goes out of their way to be accommodating. My Import is a Class Act!
"Above and beyond"
My Auto Imports of Muskegon has, once again, exceeded my expectations. After a recent auto accident. the staff at My Auto Imports helped me find a replacement for my Toyota RAV4 with the professionalism and expertise that I have experienced in the past working with them. My expectations were high and they all managed to rise above them, Every department is eager and willing to be of service from the moment you walk in. Awesome customer service--a dealership you can trust.
"buying again anytime "
my auto import is where i would recommend to everyone this is the place to come for your next vehicle friendly staff excellent services a specialty Sean Singleton , again thanks Sean.
Fred took the time to really make sure he found a vehicle that fit all of my needs and wants. This is my 3rd purchase from My Auto!
"Great, FRIENDLY, professional."
Not knocking any of the other dealerships, but you guys killed it. Made my trade-in transition smooth, easy, and not back breaking. When my bank couldnt finance me at a low APR, they did!
Stellar job, great professionalism!
"Subaru Outback Purchase"
I recently purchased an outback from this dealership and was very impressed with my experience. I had done lots of research on what vehicle I wanted and came into the dealership with a very clear idea of what I wanted. They didn't give me the run around or try to talk me into anything else. They answered my questions and let me drive their cars around and kick the tires all I wanted.
AnDre was very friendly and great to work with. He went to work for me and got me the deal I needed! Mike Kaffenberger took me through the paperwork and we got through smoothly and efficiently.
Best of all, I didn't have to sit with them for hours as they explained how all of the buttons work in the car after I purchased it. (I prefer to do that on my own with the manual later.) They did follow up and offer to walk me through anything I didn't understand. The perfect amount of support in my opinion!
I opted for an after market upgrade to the vehicle and they drove out to Zeeland to pick up my new car for service and gave me a loaner for the day. That saved me 30mins of driving each way!