Mike Perkins was wonderful! We called ahead and he had the vehicle we requested to see ready for us to drive as soon as we arrived on the lot. THANK YOU!!!
I appreciate the fact that mike was extremely helpful and was very honest. One xxxx of a salesman. Very helpful with and answer all questions
"Low pressure sales appreciated!"
We truly appreciated that Mike, our salesman, didn't pressure bus to buy...he let us test drive a couple cars and then let us leave without hearing why we needed to purchase immediately. We then shopped around at other dealerships and returned to purchase from Mike.
"Amazing patience, honesty"
We viewed many cars from many dealers and Mike was the only salesman to genuinely tell us everything he could about each car we looked at. We found sales people at other dealerships to be overly aggressive and opaque with the facts, but Mike was the exact opposite.
"Room For Improvement"
Service was excellent and test drive went without a hitch. Car was found a bit dirty and with a few dings, but that's expected with a pre owned vehicle. Waiting for finance took about an hour, due to only one person being present to handle finances, although multiple employees were sitting around. Maybe implement cross training to improve efficiency? All in all great experience, I definitely recommend.
"Great buying experience. Sales rep was top notch!"
I have purchased at least 8 cars from dealerships in Ohio and California in the past 30 years and Mike Perkins from Germain Honda was hands down the friendliest and easiest to deal with. He was ultra professional and made suggestions that helped encourage my purchase. He pushed me in the right direction with the proper force - not to over bearing and not useless like others in the past have been. He followed up on a small problem I had even on his day off. I am thankful to Mike and Germain and will be sure to look there first when it’s time to purchase again.
Very quickly helped me find a car, and took my thoughts and what i wanted into account when looking for my car. I was able to go on a longer test drive and show my wife and bring her with me to look at other cars.
"I went in with my son and purchased his first new car. "
Mike the dealer was amazing. He showed us a few cars and my son feel in love with one. Mike went out of his way to help us and told us all about the car. We had to go back for a problem with the sunroof and again mike did a great job with my 17 yr old son and made this an amazing experience for my sons first car.
- Civic Guy
Mike and Jerry were great to work with. Everything was fast and efficient. I would definitely recommend Mike Perkins for your next car buying experience!!!
"Took Great Care of Me and My Back!"
I purchased a 2014 Mazda3 with Mike Perkins @ Germain Honda around the end of March. It was a great experience, no problems there. And the car was also really good, no mechanical or cosmetic issues. It looked good and drove great.
However, fast forward to the middle of May (about 6 weeks later). My back and the seat did not get along. I could never get comfortable and I always got out of the car with back pain. It wasn't really a fault with the car, just that the shape of my back and the shape of the seat did not line up in any way. I told Mike on a Friday and he said to come on in and he would get me taken care of.
I setup an appointment with Mike early the following Monday. I had let him know that I was interested in a Buick LaCrosse they had as well as a GMC Terrain. When I arrived, the LaCrosse was ready to go. He handed me the keys and said to take all the time I needed to see if it would be a good a fit for me. After a 4 hour test drive, I returned to take the Terrain for a spin. I was gone about 3 hours on that test drive. I got back and we reviewed the prices and approx payments, I ended up wanting to go forward on the 2015 Buick LaCrosse. However, since I had been test driving all day, it was getting too late to figure out the financing aspect of it. I left the dealership and Mike said he would give me a call on Tuesday after they got something together for me.
I got a call from Mike around 11am and I headed into the dealer. Mike was able to get me back all the money from the 2014 Mazda3 and get me into the 2015 Buick LaCrosse at a great price and a great rate. He handed me over to James Howald to complete the financing.
James was very friendly and efficient and had me done in about 30 minutes. I think we spent longer talking about Star Wars and movies than actually doing paperwork. From there, I was on the road in my new (to me) Buick by about 1pm.
Fast forward to about now. I got a follow up email from Mike. He wanted to check up on me and make sure that the Buick was still comfortable and to make sure I was happy with my purchase. Of course, the Buick has been a wonderful car and very comfortable.
This is probably one of the best car buying experiences I have ever had, despite having to make a return trip to the dealer. I was taken care very well and treated very fairly. I felt like they were more concerned with having a happy customer than just churning out another sale, Mike has been fantastic. James was very efficient and friendly. If I am ever looking for a vehicle in the future, first stop is going to be Germain Honda. Thank you!