Mike Pyle
Mike Pyle at Red Wing Chevrolet Buick
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Mike Pyle | Page 2

Service Advisor

Red Wing Chevrolet Buick

2500 US-61
Red Wing, MN 55066

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4.8
372 Reviews
4.8

372 Reviews

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372 Reviews of Mike Pyle

January 10, 2024

Dealership Rating
Employee Rating

Tiffany lost my vehicle keys. Not a major issue but she told me that someone else accidentally took the keys and he would bring them back the next day. So the next day came and we More

by EDWARD VLCEK
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Tiffany Butler

Jan 11, 2024

Red Wing Chevrolet Buick responded

Hi Edward, It looks like you dropped off your vehicle Thursday December 28th.- The work was done on Friday December 29th, which would be 2 weeks as of tomorrow, not 3. The key was taken or misplaced on Friday December 29th and a new key and fob were made for you that same day. Tiffany has reached out to multiple customers from that day to see if they picked up the keys by mistake from her desk, no-one has replied. I apologize the keys were possibly misplaced or picked up by a customer - that will lead to a process discussion in service for the future. Please email a receipt to sales@redwingchev.com for up to $40 for a replacement key for your gun safe. Thanks for the honest review.

Jan 11, 2024

EDWARD VLCEK responded

So it was 2 weeks not 3. When were you guys going to call me back Ive called 3 times? Look not a big deal but its clear no one wanted to tell me they lost the keys. The only reason Im getting a response is because you got a bad review. We dont want your 40$ for the lost gun safe key.

January 03, 2024

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Good service, frequent updates on car and estimated expense. Always pleasant and with a smile. More

by mjwillers
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Recommend Dealer
Yes
Jan 04, 2024

Red Wing Chevrolet Buick responded

Thank you for the feedback all the 4 star review. Take care!

December 27, 2023

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Mike did a great job keeping me updated as I waited for my parts to come in. Service was fast and efficient on receiving the parts. Parts took a while due to the strike going on, certainly not their fault. More

by kaseyott
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Recommend Dealer
Yes
Dec 28, 2023

Red Wing Chevrolet Buick responded

Thank you for being so understanding about the parts taking a bit longer, we truly appreciate it, some people are not as patient and that means a lot to us that you recommend us to your friends and family. Take care and happy new year.

December 25, 2023

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Very professional fixed a tire problem and covered it with a warranty. I like dealing with Mike. More

by DWJACARLS
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Recommend Dealer
Yes

Other Employees Tagged: Tiffany Butler

Dec 28, 2023

Red Wing Chevrolet Buick responded

Thank you! That's great warranty covered it, better yet! Have a happy new year, thanks for the high star review!

December 19, 2023

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Excellent service always. In and out in a reasonable time. Keep up the great work! More

by kathysue-123
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Recommend Dealer
Yes

Other Employees Tagged: Tiffany Butler, Bailee Cheever , Sammy Jannings

Dec 20, 2023

Red Wing Chevrolet Buick responded

Thank you :)

December 15, 2023

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Red Wing Chevrolet did a great job with service on my truck! Thanks for the great service! More

by willys5
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Butler, Bailee Cheever , Sammy Jannings, Kyle Wilcox

Dec 18, 2023

Red Wing Chevrolet Buick responded

Thank you! Take care. Wishing you happy holidays!

December 04, 2023

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Very good I like doing business with red wig chevrolet iwtll do business again gb More

by gb1230
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Butler

Dec 04, 2023

Red Wing Chevrolet Buick responded

Thank you! We look forward to seeing you again!

November 21, 2023

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To hard to rate need a better review system bbbbbnnnn nnnn mmmm mnmjj nnnn nnnn jjjnj More

by gb1230
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Recommend Dealer
Yes

Other Employees Tagged: Cody Jacobsen, Tiffany Butler

Nov 22, 2023

Red Wing Chevrolet Buick responded

I hear ya! We do have plenty of surveys with GM and our store. Apologies but thank you for the stars!

November 18, 2023

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Friendly staff, worked hard to get job done in a timely manner Very happy with job More

by kimstai
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Recommend Dealer
Yes
Nov 22, 2023

Red Wing Chevrolet Buick responded

Thank you for the kind words.

November 14, 2023

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Always feel like family there. Warming professional atmosphere. Trust the employees with the safety of my vehicle. More

by BUNKER3110
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Recommend Dealer
Yes
Nov 22, 2023

Red Wing Chevrolet Buick responded

Wonderful to read. Take care and we hope to see you again.

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