"Mike Recentes -Helpful, compassionate, honest"
Renewed my lease. Mike did everything he could to help me go from a terrible situation to a literal new lease on life. I love my Ecosport and I felt taken care of by Mike and everyone at Koeppel.
Thank you and Hod bless!
Friendly but not without sales pressure which Left me with some concern I was too hasty resulting in not getting best deal possible. But service and staff were good and eager to please.
Not sure I will go there for service as service area is small and crowded.
"Great! They made a long time dream come true! Thank you!"
I've always wanted to own an SUV and the Sales Manager Sincere McGee made it happen for me. He worked diligently to make the sale happen and I'm grateful for his patience and hard work. My Salesperson Mike Recentes was great. He took his time and explained my new vehicle to me, helped me set up my Ford Pass app to my car and delivered the car clean and full of gas.
Overall the staff here are friendly. They were very engaging with their customers in the showroom and made the experience an enjoyable one. I recommend Koeppel Ford.
Other Employees Tagged:
"A company that treat you like family"
Truly wonderful company. Was introduced to almost all the workers responsible for each department. Sales, repairs, techical and even the guy hsndling the incoming vwhicles. Such a relaxed environment the hours dont seem long.or frustrating. Hospitable. We were. Given water and snack bars and even hand lotion. No gimmicks when explaining options. Woulf recommend Koepell anyday and we live our sakes Rep. MIke and manager (not sure of title) Sincerelo.
Trade was handlef smoothly and all in all a wonderful experience
Other Employees Tagged:
"Excellent service, Great group of people working there."
Great experiece, very professional. The attention they bring you is best of the best. Totally recomendable. Sales person are very professional. Its a great dealer.
I had the best car buying experience I ever had. The sales team was very helpful and straightforward. I did not feel pressured or lied to like I have by other dealers. I highly recommend this dealership to everyone.
"My customer experience "
The Dealer was ok we were annoyed that we were delayed in receiving our vehicle it was not ready on Sunday if he would have told us 3 pm on Monday we would have been better
"Awesome service provided ! "
People there were really nice and pleasant to work with. Felt no pressure which made our car buying experience really easy . I higly recommend this place to anyone looking to buy a car .
"An amazing experience "
I had an amazing experience, the staff is great and very helpful. The sale man was very helpful with what I needed for my vehicle
Went through a few difficulties but in the end very happy with my new car. Still have Ford checking in on me to ensure my satisfaction.