Came in expressed my desires and drove out with my car in about an hour. Scott was an awesome salesperson and know pressure during the deal. Thanks
"Service is King"
Mike Salazar was extremely helpful from the moment I walked in the door. My last car was lost in a flooded out underground garage. I was stressed out about getting another car. Mike made the whole process as easy as possible for me. I love my new Mazda 3!! Thanks Mike for taking the the time to even train me on the features of touch screen. Highly recommend him !!
"Always a winning team"
- Jimmy O
This was the second time that I’ve had my car worked on by the Lou Fusz body shop. I’m very impressed with the detail, professionalism, quality and overall helpfulness of the staff.
"I've dealt with 3 St. Louis dealerships in buying new..."
This was by FAR the best and easiest buying experience of all! Zach made it easy as did the Minister of Finance Mike Salazar! I'd recommend Lou Fusz to anyone. Scott helped as well...
We've been with the Lou Fusz family forever. Just bought a Mazda 3 & love it! Worked with Chuck & Nancy - great! Both professional & knowledgeable without being pushy. Chuck was extremely patient in teaching me about all of the features & navigation system. Mike helped us in finance & made the process easy & enjoyable. I've previously taken my Forester in for all service & wouldn't go anywhere else. Great service department. Totally trustworthy!
At this point I'm into owning my 5th car. I've been through a number of brands, Toyota, Honda, Nissan, and others. Personally, I've never experienced the quality of service I received working with Nancy and Jason. First, and foremost, it was the first dealership my wife experienced service as a valued customer; where she didn't feel as though she was, inferior, or secondary in the process. Next, there was no pressure; Nancy let the vehicle do the talking. Our vehicle is perfect for our family and we drive it with pride. We were able to add some features that were unique to our family - Nancy and the crew did a great job finding that vehicle and making it happen. I've been in since for quick service, and that, was outstanding, to say the least. We are very grateful we found Lou Fusz Mazda.
With all of this being said I'm not sure if this is the culture of Mazda or unique to this dealership. Nevertheless, this dealership has been a great entry point for us into the Mazda brand. We look forward to many years of partnership.
David, Gillyon, Lydia, Olive.
"Moe was great"
I really appreciate the straightforwardness that seems to be part of the culture there. No pushy salespeople across the board from Moe to manager Mike.
"Easy and painless!"
Chuck and the crew made buying a new car easy and painless! Very helpful and pleasant to deal with! Will recommend to friends and family!
"very courteous "
Although Shawn was off last Monday, I received the same prompt and courteous service that I always have received from Shawn Degrasso for the last 14 plus years
"Oil Change/Maintenance "
Took my truck for an oil change, per usual.
I was greeted with a smile by Julie, Mike and the service techs.
Quick, prompt service even though I was late to my appointment.
Thankful for this dealership and for Shawn. 🙌🏽