"I am currently in my second vehicle with Ganley Subaru..."
- Jess Janicek
I am currently in my second vehicle with Ganley Subaru East, and I cannot say enough wonderful things about this dealership. From the service team to sales, everyone here is so kind and personable! Ken Johnson was welcoming, informative, funny and thorough during the entire process and I will continue to see him for any future purchase inquiries. I love my Subaru!
"I have bad credit. So before shopping for a car, I got a..."
I have bad credit. So before shopping for a car, I got a pre-approval from a big, well known bank. I was looking at a specific car, and got the approval for that exact car at Ganley Subaru East. I went in and spoke to Gino. I liked the car, and made an offer to purchase.
They then told me that if I wanted to finance with the bank of my choice, the bank required that Ganley pay them a total of roughly $3300 to do the deal. Something they obviously wouldn't do. They recommended Westlake Finance, who would give me a lower rate, but would require that I purchase a service plan. My payment would also be $35-$40 more, while my down payment would have to be $550 higher.
When I pushed back, they told me I could finance with the bank of my choice, but I would need an extra $500 over my pre-approved down payment. I was frustrated and disappointed.
After leaving the dealership, I checked out something that I was already pretty sure about. It is illegal to require the purchase of a service agreement, and specifically as a condition of financing. I called Westlake Financial to verify that they do not ever require this. Next, I called the bank I had gotten the pre-approval from, and guess what? They'd be more than happy to finance me, at the terms of my pre-approval.
My recommendation? Stay far away from Ganley Subaru.
"Hannah was a real pleasure to work with. She was..."
Hannah was a real pleasure to work with. She was informative and patient and I will definitely refer her to any family or friends looking to buy. I hope to work with her again when purchasing my next car.
"This is my second Subaru from Ganley. Both times Brad..."
This is my second Subaru from Ganley. Both times Brad Lunar assisted me. Brad takes the time to make the experience of purchasing a car less stressful. He takes the time to explain things and answers any question you have to ask. He listens to what you are looking for a will give you the best deal he can. I would and have recommended him to people I know or have asked about where I bought my car. I had the pleasure of meeting Brian Lunar, also a great salesperson patient and knowledgeable. Thank you, I know I am going to enjoy my new Crosstrek Sport!
"This was such a smooth and simple process! Brad and Brian..."
- Elisha C.
This was such a smooth and simple process! Brad and Brian had me in and out of the dealership (and completely satisfied with my new ride) within three hours. It was lovely!
"Our salesmen Brad and Brian Lunar were wonderful. They..."
- Nancy H
Our salesmen Brad and Brian Lunar were wonderful. They went above and beyond for us! We are very happy with our new 2021 Impreza. Our finance guy Mike was also great and honest with everything. They were all very helpful and would highly recommend.
"Louis Kosmerl was the best car salesman we’ve ever worked..."
- Jacob Kaiser
Louis Kosmerl was the best car salesman we’ve ever worked with, and we’ve dealt with quite a few. He was so easy to talk to, he was hilarious and made the whole process so comfortable. We came in with a price and left with EXACTLY what we wanted. Best experience we’ve had purchasing a car. Will definitely be back for any future purchases!
"Brad was very friendly and helpful. He encouraged..."
Brad was very friendly and helpful. He encouraged questions in an effort to make sure I understood everything possible about my new Subaru. Even though it was late in the evening Brad did not hurry through the appointment, he was efficient and very helpful. I was very impressed with his attention to detail.
"Ganley Subaru East is the only Subaru dealership that I..."
Ganley Subaru East is the only Subaru dealership that I would give my business to. That is unless Brad Lunar moves to another dealership. Then I would have to follow him. Brad is the most responsive, friendly, respectful salesman that I have ever dealt with.
"Brad (salesman) and 'Swansie' (finance) were fantastic...."
- Tom Deep
Brad (salesman) and 'Swansie' (finance) were fantastic. They helped make a sometimes painful car buying experience great...even during Covid. Thank you.
Tom and Debbie