Mike Van Erem | Page 2
Service Advisor
Royal Buick GMC of Tucson
815 West Auto Mall Dr
Tucson, AZ 85705
45 Reviews
Write a Review45 Reviews of Mike Van Erem
November 13, 2021
Excellent Dealership I wouldn,t buy a car from any other Dealership. Royal is outstanding. Dealership. Royal is outstanding. More
Other Employees Tagged: Jim Bingham , Alexis Bermudez
March 30, 2021
My salesman was the best ever. He new the product. great walk around did a great job with the paperwork. Had me in and out in record time. I'll be back for my next vehicle in a few years walk around did a great job with the paperwork. Had me in and out in record time. I'll be back for my next vehicle in a few years More
Other Employees Tagged: Scott Chambers, Chris Savastano, Roger Selby , Quentin Almgren, Daniel Ivey, Ryan Lapotosky, Roy Ruggiero, GINA UNWIN
March 26, 2021
I just purchased a new GMC Sierra 2500HD from Royal. I decided to go to Royal based on my experiences with Mike in the service department, he was always straightforward and honest with me on the needs for decided to go to Royal based on my experiences with Mike in the service department, he was always straightforward and honest with me on the needs for my old truck, no xx. I worked with Amanda on buying the new truck, I had to order one because of the very limited supply from GMC. She was very helpful with what to get and all the various options. Once the truck was ordered she checked on the progress regularly and kept me informed. There were a couple of things that GM left out and she tracked those down and got them installed. Overall very good experience on buying the truck. Thanks Amanda. More
Other Employees Tagged: Amanda Hayes
March 18, 2021
I went in on Saint Patrick's Day to look for my first vehicle mr. Jason Wilson was very polite very patient also full of information and helped with all our concerns and questions he helped us with my f vehicle mr. Jason Wilson was very polite very patient also full of information and helped with all our concerns and questions he helped us with my family's first car thank you very much for the service you have given me and very welcoming into the Royal Family we think you guys with all of our hearts God bless you More
Other Employees Tagged: Scott Chambers , Jason Wilson
November 19, 2020
We had some issues with our vehicle that we paid cash!!!! We call our salesman, no response, then we called the service department , no response . We had to call twice to get someone to attend our issues wit We call our salesman, no response, then we called the service department , no response . We had to call twice to get someone to attend our issues with our call. Finally our car was repaired and the attitude of the service person (Mike) was some what rude and short in attitude. Frankly, we are not satisfied with the repairs. Have taken the car to Firestone!! More
October 24, 2020
I want to thank Alexis Bermudez for a great experience in buying my 2020 Buick Encore. She listened to what I wanted to do & what I wanted. Thank you so much to a great dealer. buying my 2020 Buick Encore. She listened to what I wanted to do & what I wanted. Thank you so much to a great dealer. More
Other Employees Tagged: Alexis Bermudez
October 05, 2020
Jason was knowledgeable and never pressured us. Amazing experience-why we keep coming back. Thank you, Jason for working so hard abs making it possible! experience-why we keep coming back. Thank you, Jason for working so hard abs making it possible! More
Other Employees Tagged: Jason Wilson
June 21, 2020
Susan Tobin, my favorite cashier is retiring and I have such mixed emotions. She certainly deserves it but I will miss her so much! She is the personification of all that is special about Royal: Friendly, such mixed emotions. She certainly deserves it but I will miss her so much! She is the personification of all that is special about Royal: Friendly, honest, loyal and a great personality! She will be replaced but she will never be duplicated. Susan enjoy retirement. Carolyn and I wish you the very best. Brad Beaver More
Other Employees Tagged: Ahmad El Farmaoui , Quentin Almgren
June 03, 2020
Very Satisfied The waiting room was clean and comfortable to wait in. The time that I had to wait was actually what the serviceman Mike Van Erem told me. The waiting room was clean and comfortable to wait in. The time that I had to wait was actually what the serviceman Mike Van Erem told me. More
Other Employees Tagged: Susan the Cashier, Rocky on Service Drive
May 05, 2020
Excellent Service, Support Staff also goes above and beyond! Kudos to Mike our Service Rep. and Susan, cashier, receptionist, greeter and all around joy to deal with! Always a smooth, quick, painless, comfortabl Kudos to Mike our Service Rep. and Susan, cashier, receptionist, greeter and all around joy to deal with! Always a smooth, quick, painless, comfortable visit to your dealership. No unexpected surprises, fees, or hassles. Thank you! Susan, enjoy your retirement! You will be missed! More
Other Employees Tagged: Susan at the desk.