"Mike was fantastic "
Came in for my first service on my new optima, Mike was great, took the time to break everything down so I knew what they were doing. He was very hospitable, made me feel very welcome.
I bought my Kia in 2011 and have had my car serviced at Halleen in North Olmsted since then.
Service rep Mike Worthington, on a 1 to 10 scale, should be rated 12. I have dealt with him a number of times and he has always gone above and beyond each time.
Charles was excellent to deal with, not just in terms of product knowledge, but also for exhibiting a high level of trustworthiness. He expressed genuine concern and went beyond, offering to help with product setup on his day off. I would not hesitate to recommend him to others considering a no hype, no hassle buying experience.
For a few months, my Sedona had an intermittent passenger side door lock. By the time we took it in for service, it was a few days out of warranty. Mike went the extra mile to help us have the Sedona repaired under warranty; saving us hundreds of dollars. We have always had excellent and courteous service from the Halleen Kia team. Thanks Mike for your outstanding customer service.
Mike cane out right away to help and asked if there were any concerns. It was just an oil change and my wait was minimal.
I have been to the service center a couple times becomes of issues I had with my car. Each time I was helped greatly and accommodated. Mike, in particular, was very knowledgable and nice. He answered any questions I had, even gave me tips on my new puppy. I will definitely be coming back for any future questions I have with my car.
"Knows the Kia product line"
Jon had the info I needed to complete my Kia sportsge purchase.
Listened to all my needs and had the right info on hand.
Very respectful and friendly service willing to go that little bit farther to make a deal.
"Surpassed my expectations "
I purchased a certified pre owned Kia 3 years ago and my experience at that time was great. Between that purchase and my recent one, I’ve always had great service from the service department and wanted to remain faithful to a dealership who takes care of their customers and always makes them feel welcome like family. When I went back to Halleen Kia this past month, I wasn’t sure if I was looking for another certified pre owned or new. Jon took the time to show me everything that I wanted and when I finally made the decision to purchase new, spent time locating the specific car that I was looking for. I had to wait two days to pick it up, but it was definitely worth the wait! I recommend Halleen Kia to all of my friends and family. You’ve got a Kia owner for life!!!
"Comfortable pressure free experience "
My entire experience from walking into the dealership was comfortable and stress free. All the workers were very kind welcoming. I worked with Molly Baron and she was great. Answered all questions I had very thoroughly and never felt pressured at any moment during the experience.
"Got a Sportage "
- Kim Rivera
Jay Vicario I have had for last two purchases at Hallen Kia and he is absolutely an amazing salesmen he was very helpful and I will definitely be back to see him. Luv ya Jay