"I felt very welcomed by everyone who came out to greet me."
I felt like I was joining a family. Very pleased and 100% satisfied. From Jo online to Mike Yerger. He really tried to get me the best deal for me. And he did! Great atmosphere not pressured at all and I love my Buick Encore. Will go back there again for my next car.?? Your satisfied customer Robin 😉
Other Employees Tagged:
, Jo Hamoui she helped me online and got me in.
I came into Kelly Buick just to take a peak at the Encore that I saw online. I was greeted by Mike Yerger who let me take a test drive and I ultimately decided to buy the vehicle. It was the first new car I have purchased, I have always bought used in the past. Mike was not pushy at all and very friendly. He made the experience very easy and smooth. We will definitely return to Mike and Kelly Buick for our next vehicle.
"Satisfied New Customer"
After eleven years, it was time for a new car. I spent a couple of months researching and came across the Buick Encore which had everything on my check list. So, I searched dealers in my area. This beauty popped up on Kelly's website. After looking at a fleet of white, black, and silver cars, she just seemed to say "I am yours." I emailed my interest in her and was rewarded with a personalized video of "my Encore" from Mike Yerger. Mike was personable, knowledgeable, dependable--all of the "ables". I am very happy with my car and with my Kelly buying experience. I look forward to being a loyal customer of theirs in the years to come. Thanks again, Guys!
"Fantastic sales experience with Mike Yerger!"
After an unpleasant experience on 8/25 at Star/Easton- My husband and I decided to take a gamble at this dealer on the same day to see what we liked as the lease on my Ford was up.
We browsed the lot for a minute and were greeted by Mike Yerger. He happily showed us what stock he had in the 18' Terrain Denalis. We explained that we were only looking and wanted to get some #'s first. He was still interested in us as customers after we explained that we hadn't planned on buying that day. He had a fantastic sense of humor, was very honest at every turn, knowledgable about his products, and most importantly did not lose interest in us even though we were just browsing.
After showing us and offering a test drive, we talked about numbers and deals available and were surprised at the amounts he gave us. We couldn't pass up the deal and ended up driving home with an 18' Terrain Denali.
The whole proces went smooothly and Mike took very good care of us hfrom idle chit chat to offering water, etc.
We can't speak high enough of Mike and the effort he put into our brief relationship even knowing that we may not purchase right away or from him or that dealer.
Highly recommend this dealer and the great folks they have working there.
Thanks again Mike!
"Friendly Sales Staff"
Mike Yerger is patient and caring. He takes interest in his clients and listens to you to help you find the best option for you. He worked patiently with me to get me into a new car, which I am totally happy with now that I bought it. I've done business with Kelly Buick GMC previously and have always had a good experience.
"Very helpful sales representative. Was knowledgeable about t"
- Angie Meyers
Representative was attentive to my needs and was successful making me a satisfied and returning customer! Would recommend the dealership and the sales representative to family and friends.
This was a very good experience. My salesman Mike Yerger was great. Very little haggling. I got everything I wanted and did not have to be there all day. I will buy again
My wife and I had a very good experience during the purchase of our 2018 Buick Encore. We did our initial research on the internet and made our first contact with Peter Freedman. Our personal search for a specific vehicle including a test drive at the dealership was handled by Mike Yerger. Mike was knowledgeable, efficient and very friendly throughout the entire process including everything that was necessary to finalize the purchase. Kelly Buick GMC had a large number of vehicles from which to choose. Most importantly the price incentives advertised in the initial e-mail contact were real and available to us at purchase time. We believe that Kelly Buick GMC and the individuals involved more than met our expectations for great customer treatment and service,
- Hess Rick488
Very helpful and knowledgeable staff was very glad I made the ride up there everybody was so pleasent even when it was getting late I know how people like to get home and no one was in a rush and it all went smoothly a big shout to Mike Yerger he was great to deal with we felt like we were treated like family
"Great buying experience"
I had a very specific truck in mind and found it at Kelly Buick. Mike Yerger was great to work with in going through the details and describing all of the features of the truck and also all of the things Kell Buick does for its customers. One of the best experiences I've had in buying a car.