"First Ford Experience"
So my family decided to switch to Ford. We shopped around with different Ford dealerships since it was our first Ford and didn’t know what to expect. Out of all the dealerships and sales people we dealt with Misty Moore and Five Star Ford Lewisville were the most courteous and professional out of all of them. We were never pressured into getting anything. Misty helped us find the vehicle we were looking for and was also very patient even though we had some unbelievable demands. She was always available to answer any questions and got back to us promptly with an answer. Would definitely look to Misty and Five Star Ford Lewisville when it is time to buy a new vehicle for us again.
Other Employees Tagged:
"Sam Pack Pulled Through"
Shout out to the team! Dakota, John, Misty, and Justin provided are problem solvers. They collectively solved our problem without hassle. They came through big time
Ford was one of our options, but Kameron and the dealership team made this option into a purchase. They were professional, welcoming and eager to help us find the best car for our family. We love our new Ford Explorer!
Other Employees Tagged:
"Amazing Customer service and Sales Staff!"
Working with Misty Moore was a great experience. She was well informed and extremely helpful. She went above and beyond and made sure I knew everything about the Ford Fusion I purchased. I highly recommend Sam Pack's Five Star Ford!
- Curtis Stoddard
I have had nothing but exceptional service at this Ford dealer. Misty Moore took such great care of my wife and I that we wound up replacing BOTH of our current vehicles the same day. She was able to find us each the respective vehicle with the options and colors that we requested even though neither of them were in their inventory. The entire team was very helpful and patient and addressed our many specific needs and questions with thorough and caring answers/explanations. Jarrad walked us each through the new tech aspects of our vehicles explaining everything and helping us pair our phones to the vehicles. I can't say enough about this dealer. I have purchased Ford vehicles from 5 different dealers over my lifetime, and I can tell you that all my future Fords will be bought here!
"Amazing Experience and Sales Staff"
Misty Moore and Justin Compton provided excellent customer service. This is my 10th car to purchase buy or through Justin Compton and 2nd with Misty. I will always purchase my cars at Five Star Ford because they truly take care of their customers.
"Best dearlership experience ever"
Tom and Misty were amazing. The whole team was awesome.They were patient and very knowledgeable about the experience. They listened to me and helped me get what I wanted. As a customer, I felt like I mattered and more importantly that what I wanted was important to them not just selling me any car. Misty was so kind to drive with me to CarMax to return my regretted purchase and drive me to the dealership to get my new car.
The whole team was warm and I could tell they all enjoyed working together and helping each other which made the experience even more pleasant for me. Was not a ford fan before but from now on, it is only ford for myself and my family and with this dealership.
"Misty is Awesome!"
Misty Moore did a great job helping me purchase my new truck. She was very timely and efficient. I will purchase another vehicle from her.
"Misty provided a great buying experience."
Misty did an awesome job helping me locate and purchase my Ford truck. She was friendly, pleasant and easy to work with. Misty was flexible in meeting my schedule and even offered to stay late in order to help me with my purchase. Misty worked to get me the best deal possible to meet my financial requirements. Misty provided a great purchasing experience and I would highly recommend her when you're ready to purchase a new vehicle.
"Very efficient "
Very efficient sales woman. She text me back quickly and worked hard for me. I would recommend Misty to anyone looking for a vehicle. I will contact her again when I need another vehicle.