Our visit to purchase our used Honda on a Saturday took over 5 hours!
They were very busy, but we did have a scheduled appointment.
Not only did it take our entire day, we were told by our salesman that since we had purchased another vehicle at a Corwin dealership we were entitled to a 50$ referral bonus.
After three separate emails to the salesman,one to finance (without response)and the a phone call finally again to the salesman, he stated he will send out our check today. We have yet to receive this check. We purchased our vehicle April 14 of this year. Still no check. Only run around. I don’t understand why they brought it up if they won’t honor it. I know it seems petty for 50 bucks, but heaven forbid if anything goes wrong with my vehicle and I have this kind of follow up, I’m in trouble.
"Missed opportunity, questionable service department"
We bought a blue 2010 Dodge Caravan recently. After reviewing the CarFax report, it appeared that a number of things were serviced on the vehicle. Among them were the front wheel bearings; rear brakes, calipers and rotors; and the intake manifold gaskets. We declined the couple hundred dollar 90 day service contract, thinking all was taken care of and there would be no further issues. No sooner than we got it back home, the left rear wheel bearing started making noise, evident that the left rear wheel bearing was going out. If the fronts were bad, and you had everything apart in the rear, why wouldn't you take a few minutes more to replace it? Certainly it would have made noise or been loose when they were changing the brake components.
We had asked our salesman about why the parts had been replaced. He couldn't tell us much more that than those things tend to go out. They knew we were coming in as we had scheduled an appointment a few days in advance. Why sales wouldn't have talked with the service shop to find out why these things needed replacement is beyond me.
Our salesman was nice, professional, and easy to deal with. However, I seriously question the service department on how they could miss something like wheel bearing, especially when they had pulled apart as far as they did. Either not very experienced, or they are just trying to run the cars through without really fixing what could be wrong.
"Buy on the fly"
This dealership is a great combination of practicality and personality. They took care of me like I was a member of their own family. I would definitely recommend that everybody at least check out this dealership at some point in their car search.
"Sales and Service "
Bought a Brand New Honda Accord Touring which went smoothly, my wife gets migraines so we opted for the aftermarket company affiliated with Corwin to tint the windows, we had it done and since then the heated seats in the back don’t work, trunk button doesn’t work, the drivers window leaks Bad, we’ve tried numerous times to contact them, they just keep giving my wife the run around, Never again will I buy a vehicle or recommend anyone for that matter to this place!
When I found myself in need of a different vehicle after an accident that totaled my car, Mitch Bailley was great at helping me in leasing a new car.
Other Employees Tagged:
"Great service "
- Amie Hoverson
I have no recommendations, he service was great. We were offered everything we needed. They had a great car waiting there for us so we didn’t have wait and did everything we asked.
- easton J heglie
Mitch went above and beyond to ensure we were happy with our purchase and he did more listening then selling and we are very happy with our purchase. They have built a life long relationship with us at Honda Corwin because of Mitch Bailey and PJ Benedict. These two go out of their way to please and we won't be going anywhere else to get our vehicles in the future.
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