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Moises Villa
Moises Villa at Bob Rohrman Kia
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Moises Villa

Sales

Bob Rohrman Kia

701 Sagamore Pkwy S
Lafayette, IN 47905

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2 Reviews
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2 Reviews

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2 Reviews of Moises Villa

November 18, 2021

Dealership Rating
Employee Rating

"Had a very good experience they got me what I wanted,..."

- HALLMW Verified Customer

Had a very good experience they got me what I wanted, they were very nice and helpful

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Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Gwen McDonald, Daniel Ramirez

Nov 18, 2021

Bob Rohrman Kia responded

Thanks for your feedback on your recent visit to Bob Rohrman Kia. We're glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

October 15, 2021

Dealership Rating
Employee Rating

"Moise did a wonderful job with us. He handles himself in..."

- jsfah

Moise did a wonderful job with us. He handles himself in excellence. Wouldn't recommend this dealership until changes are made in how you advertise. Only one complaint, which is no reflection on Moise, but management To advertise a vehicle for set amount and then when the customer arrives they are told that that price is only for certain people who qualify. This not integrity. It would be better to: Offer the set price and then state that rebates or discounts may be available to qualifying individuals would be better business.

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Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Nov 01, 2021

Bob Rohrman Kia responded

Thank you for this feedback. While we're glad to hear that you enjoyed working with Moises, we are sorry that you didn't have the best experience overall at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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