Monica was awesome!! Very patient and helpful with the whole car buying process and bilingual which was a plus. She was our very own personal concierge!!!!
"Dealing with a young but professional Sales man"
After driving a seven year old car, I decided to seek out a newer one and had my sights on the Buick Encore.When I made an inquiry on the internet, I was deluged with responses from many individuals, but Elizabeth Rojas from Jessup Auto Plaza, to me, sounded the most sincere and professional. Upon meeting her, she assigned Paul Rivera, a fairly new employee, to satisfy my needs. Long story short: he did- even though I changed my mind on numerous occasions. I had just received unexpected medical costs so was forced to find something less but still reliable and appealing. After working their huge inventory Paul found exactly what turned me on. I learned a valuable experience in dealing with Paul, Elizabeth and Braulio Rodriguez; these were wonderful, customer oriented individuals. You see, all my professional career I had company cars and transportation was easy. These three made it easy in 2 hrs.
"Cadillac 2016 SRX"
I first visited Jessup Cadillac over 2 weeks ago and returned with many questions for Monica before purchasing a Certified Pre-Owned SRX. She always answered or found out my information for me.
Pricing for the SRX was fair and they worked with us with our trade-in.
Very happy with car so far, 1 day.
"Very satisfying "
Monica was very well informed and open to answer all of my questions. Even though it was late her and Art were very accommodating to my every needs and made things easy .
"Above and Beyond Service"
Everyone involved in the purchasing process was courteous, knowledgeable, and helpful. They understood what I wanted and did evything they could to ensure that I was happy. They even delivered the vehicle to my house because I didn’t want to drive from the OC. By far the best car buying experience I have ever had.
"No Better Dealership"
This is our 2nd purchase from Jessup. The team we worked with was fantastic.We live in Los Angeles and did most of the negotiating by text. After coming to an agreement we drove down and they held true to everything that we were told. Well worth the time to drive down. Braulio Rodriguez pulled out all the stops to get us the best possible pricing and financing. Monica Morales was patient and accommodating to all of our requests and concerns and took extra time to make sure we knew how to use features. Leland Riker listened to our needs and came up with a reasonable plan for the extras we needed. If we could give more stars we would.
Best experience ever for my first car purchase, monica did an amazing job at making me feel comfortable about making such a big purchase not once did she pressure me into buying just to make a sale she was very considerate about me being 100 percent sure I was happy with the car before buying. She took the time to let us see and test drive just about every car on the lot before finally choosing the perfect one. Will definatly refer people to her and go back when we're ready for another car
"Excellent experience "
I got a great deal with awesome customer service. No hassle buy. Monica Morales was so nice and patient with me. I was back and forth on exactly what vehicle I wanted. She always had a smile on her face and made sure I was 100% happy before buying the vehicle. I truly appreciate her great and friendly attitude. If you’re in the market for a new vehicle, don’t hesitate to go to Jessup for a great vehicle, price and customer service.
"Good service "
It was a good service and it’ was a fast process and it was great cause she knew what i was looking for in a truck
"First class! "
Great dealership! My sales rep Monica was great! From delivering my new car to my house and picking up my trade in. She also came back a few days later and picked up my new car to get the windows tinted and she dropped off a loaner for me to use. First class service! Highly recommend for anyone looking to buy a new car go see Monica!