- Dominic Harvey
We spent two weeks searching for a new car and visiting dealerships around New York and New Jersey. On our first visit to Bay Ridge Toyota we tested a car and were offered a fair deal on it, but we did not love the car and did not make the purchase. We were very impressed with the salesperson, Monir Islam, though, and when another car became available at Bay Ridge we asked for him to show us the car. After meeting so many lousy salespeople I was glad the car we liked was available at Bay Ridge so we could buy it through Monir ... he was personable, efficient, knew his facts and negotiated the deal well. I have no regrets so far. The car is fantastic and I'm glad we were able to purchase it though a salesperson we liked.
"Good service "
Monir and all sales staff very friendly and overall positive experience. Would recommend. Prices seem comparable to other dealerships and it is convenient from the freeway.
"Kind and courteous service"
- RAV4 for me
Excellent. Courteous. Knowledgeable. They took care of all the little details like registration transfer and insurance transfer. Always available for concerns and any questions I had.
"Excellent experience - love this dealership "
Monir, the salesman and the entire staff made the experience of buying my car a pleasure! The manager, Juan and finance manager, Mark were excellent. I was very comfortable buying a year old used Camry at this dealership compared to several other places that I walked out of. They were professional, knowledgeable and so nice. They made the car buying process simplified and I trusted them. Besides that, I had my 2 year old daughter with me who Heather had even blown up balloons for to keep her happy. I will definitely be recommending Bay Ridge Toyota to all of my family, friends and coworkers. Ask for Monir when you come to this dealership - he was wonderful! Thank you so much!!
"Monir and Juan"
- MELISSA WALFORD
I had a great experience at Bay Ridge Toyota! I was hesitant walking into a dealership alone...being a woman. But the moment I walked in, I felt the difference. The staff from the front door was very helpful and accommodating. Not pushy and overly intrusive. I met with Monir and test drove a beautiful certified pre-owned 2015 Corolla LE Sport and knew that I wanted that car. We talked numbers and I expressed to him my concerns with being taken advantage of during my last lease. He reassured me that he would get me the best possible deal. I still shopped around and ultimately decided on Bay Ridge. Juan, the manager called to follow up with me and answer any questions I had and so did Monir who shared his personal cell number and said I could contact him directly if I had any questions or concerns. I was a bit indecisive but again Monir was GREAT! The day I signed and got the car, everything went smoothly and all the paperwork was complete within a matter of a couple hours. No lease, finance this time! I didn't feel pressured to buy any additional warranties offered by Mark. He was nice, had a great personality was understanding of my budget and not wanting the get the warranty. In the end, Monir and Juan worked with me and I got a great car for a great deal! I would DEFINITELY recommend you buy or lease with Bay Ridge. You'll be happy you did! GREAT customer service without being pushy and all about making money off you. Thanks to Monir and Juan for my first great car buying experience!!!
I am very fortunate to meet with monir, a very diligent and respectable person. He went extra miles to making sure that I got a car that I want. With his manager and financial manager' s assistant, I was able to purchase a car of my choice. I am really pleased to have met with them.
"Great experience buying 1st car"
I came in to look at a used Prius I had seen online. Monir took me for a test drive and answered all my questions about the car. I was a little wary of the whole procedure, this being my first time buying a car, and having heard many horror stories about purchasing used cars. Buying a Certified Used Toyota definitely mitigated my anxiety - they give the cars an extensive check up and all the repairs are done by a team who knows these cars very well (especially important when buying a hybrid). Monir was professional, knowledgable, and never pushy. I would recommend him and Bay Ridge Toyota to anyone looking for a solid used vehicle.
"With this poaple the job can be done in 2 hr"
With this poaple the job can be done in 2 hr with better results than you expect. Monir is the man to be seen.They have a variety of cars to choose from on the one that suits you.
- Nicole Woolford
I would recommend this dealership to any nobody who is concerned about being treated right and getting a good deal for your car. Juan the manager was extremely helpful and went out of his way to pick me up from train. Monir was my sales person. He was really nice and pleasant and made sure I understood the paperwork on the car I was getting. I was just amazed at how fast the entire process took. Normally you spend an entire day at a car dealership but I was in and out within 2 hours with my car and it was a wonderful gift to give to my mom for Mother's Day.
"Leap Day Surprise!"
- Steve C.
Monir is an awesome salesman. I came in looking at an 08' Corrolla. I walked out with a certified used 2013, within my price range and well warrantied and protected. He also took the time to go over every detail including the Carfax report with me. I felt very comfortable dealing with them. Mark the finance manager was very friendly and professional and didn't try to pressure me into increasing my down or adding anything. Juan the pre-owned manager even knew who I was when I walked in the door and said what car I was looking for. I originally inquired online and was contacted almost immediately by Nicole to schedule a test drive. The entire staff here is amazing and very helpful. They will make sure you leave in a good ride without getting ripped off!!