Mouad was extremely helpful and made a stressful purchase go as smooth as possible. He was very patient and did everything he could to streamline my purchase. At no point did he pressure me into packages I didn’t need. He explained everything very well and feel comfortable with my purchase. I highly recommend Mouad as a salesman for anyone looking to purchase a car from Shortline Subaru.
My wife and I needed a a car in about a two week window and Mouad was incredibly helpful. He made sure to contact us regularly with updates and was very proactive about getting us the car that we needed. We will definitely recommend Mouad in the future.
"Patient, knowledgeable and transparent"
This was the first time I purchased a new car and Mouad was so patient with my thousand and one questions. The "how" part of the process was what I was fearing most but Mouad walked me though it and explained everything very clearly. Outhay stepped in to give me another test drive and explain the contract basics. And, on top of everything, a great deal! Everyone in the dealership was kind and friendly but Mouad and Outhay were a blessing.
"Great customer service"
Alice, Mouad, and the other employees at Shortline Subaru were really helpful theoughout my new car buying process. Alice did a great job making sure I got the exact car I wanted. Mouad was easy to work with and made the process go smoothly. I appreciated that they were not pushy and allowed me to take time to ensure I was getting the car I wanted. I thought it was great that they were upfront about all of the costs of the car and did not try to cheat me. Overall, I had a great car buying experience!