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Dick Hannah Chrysler
Vancouver, WA
282 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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282 Reviews of Dick Hannah Chrysler
April 15, 2024
My fiance and I got a 2021 Cherokee today from Steve Walsh at Dick Hannah and we couldn't be happier! I would highly recommend Steve to anyone looking for a vehicle. Walsh at Dick Hannah and we couldn't be happier! I would highly recommend Steve to anyone looking for a vehicle. More
by Hayden.Kraff
Employees Worked With
Steve Walsh
Helpful March 22, 2024
They are liars. They advertised a Pacifica Pinnacle for $42,824. I live 3 hours away. I called them and confirmed the price. They said that was the price and no They advertised a Pacifica Pinnacle for $42,824. I live 3 hours away. I called them and confirmed the price. They said that was the price and no hidden fees. I had my friend drive me three hours to the dealership. Dave Frischman was my salesman. He swears up and down that the advertised price is the real price and there are no hidden fees. I tell my friend he can head home since I’m buying a minivan and he doesn’t have to wait. Then the guy from “finance” comes and tells me I have to pay an extra $1,000 made up fee “because they are giving me such a good deal”. I say I won’t pay it because Dave said I just had to pay the publicly stated price. He tells me I am going to pay the xx $1,000 fee. So I left. I had to call my friend to come back and pick me up. I am also going to complain to the better business bureau. That was straight up false advertising. Bottom line, if you want to do business with liars, go to Dick Hannah. Here is a screenshot of the price on the website. Try to look it up now, it’s not there!!! More
by benzelen
Employees Worked With
Dave Frischman
December 26, 2023
Dick Hannah dealership 3517 ne auto mall drive Vancouver, wa 98668 360-944-3291 We purchased a Pacifica 2018. In 2018. We are having a problem getting the wi mall drive Vancouver, wa 98668 360-944-3291 We purchased a Pacifica 2018. In 2018. We are having a problem getting the windshield wipers (front) occasionally running with the engine turned off. We have taken the van in (so far) 13 times and the mechanic has had the van for a total (so far) for 104 days. We were told : That they could not make the problem again They checked the computer and nothing shows up I was told to take a picture of the problem when it happens. What?? They don’t know what a running wiper looks like? To bring it in when it happens. To which we did may times. We even left the van when after they fixed the wipers and the wipers were sill running without even leaving the lot. They have replaced: The steering column control module Replaced wiper motor assembly Replaced IBS sensor and aux battery We do have an extended warranty with : Principal auto care Problem still on going. Lynne Amsbury 7624 ne Aquila court Vancouver, wa 98682 Amsbury@ Comcast.net More
by amsbury
Employees Worked With
jennifer cox, shawn smith, Roxette Marie, austin gallagher, cynthia lamar, Cynthia LaMar
October 29, 2022
Dealership was amazing and the dealer we had was very helpful and informational! Curtis sprague was a very enjoyable person to have help us today! helpful and informational! Curtis sprague was a very enjoyable person to have help us today! More
by Jacoblucas1787
Employees Worked With
Curtis Sprague
June 30, 2022
Tim Couch and the rest of the team was great with straight shooting customer service. This is my 5th car through Dick Hannah. Three from Kia, 1 from Honda and now from Chrysler. Look Tim up if you ar straight shooting customer service. This is my 5th car through Dick Hannah. Three from Kia, 1 from Honda and now from Chrysler. Look Tim up if you are going to purchase a vehicle. He his very Personable and friendly. Thanks again for the vehicle. More
by darnell_edwards
Employees Worked With
Tim Couch
December 31, 2021
My whole experience working with the Jeep team has continued to be an absolutely stellar experience. Chandler, David and the team have continued to provide excellent customer service even after the sa continued to be an absolutely stellar experience. Chandler, David and the team have continued to provide excellent customer service even after the sale was complete. Chandler has been available for my ridiculous questions any time I've needed him. Talk about upstanding. More
by Maddy
Employees Worked With
Chandler Forbes
December 03, 2021
I worked with Roxanne, and she was FANTASTIC to work with. I give her 5 stars! As for the dealership, not as happy. As usual, while trying to close the deal, got the typical run around. Was especial with. I give her 5 stars! As for the dealership, not as happy. As usual, while trying to close the deal, got the typical run around. Was especially annoyed at the games they played when we tried to get a backup FOB. BS, BS, BS, and then magically, they had one. Have to wonder why it wasn't supplied immediately. More
by kgboothe
Employees Worked With
Roxanne Parisien
October 25, 2021
I had a great experience all the time with dick hanna they are very wet and nice people especially Roxanne Parisien she was very nice person to work with. Take care of me from the beginning and end. Went they are very wet and nice people especially Roxanne Parisien she was very nice person to work with. Take care of me from the beginning and end. Went Beyond and beyond . More
by vera.zhukova
Employees Worked With
Roxanne Parisien
