"Poor Managemenr "
I visited this dealership in June 2018 and was helped by Jay. Jay was great, he took time to understand my needs and to find me the perfect new 2018 camry. Very sociable and present. Everything was great until Mr. Khan stepped in who found me the deal of the lifetime. He said he worked his magic and I could get the car I wanted hands down. Turns out, he was wrong, and I ended up leaving the dealership empty handed, with ridiculous rates demanded from the finance department. I understand mistakes happen, but I was kept waiting there for over 4 hours simply because Mr. Khan did not want to tell me that he made a mistake. Entirely unprofessional and cowardly. Finally after seeing Mr. Khan was refusing to even address the situation, Jay stepped in and corrected Mr. Khan. Sure I was upset but Jay handled it with care and respect. I’m not upset about anything other than having to wait there for hours upon hours due to Mr. Khan refusing to even make eye contact with me after he found out he was wrong. I have been a loyal customer of Scott Clark for every single car I bought, but will not be returning.
Other Employees Tagged:
"Best buying experience "
I bought so many cars from so many dealerships — this is my third one from Scott Clark Toyota and each time it was easy, fun and good.
But this time was the best because we dealt with Jimmy Nguyen. I have never met any car sales person who truly knew all the facts and features of all the cars and trims. I truly enjoyed talking with him and getting the deal done. Can only highly recommend to ask for him.
The people here are quick to show you the vehicle(s) you want and let you test drive them. They are overall knowledgeable about their cars and want to try to please you to make a sale. They are willing to negotiate. Before you go you should have your mind made up 100% if you only want to look & test drive vs going through with buying because they will try their hardest to get you to buy. I drove away with a brand new car that only had 7 miles on it.
"Knowledgeable, Efficient, Friendly, Fair"
I value all of the above when car shopping. I really didn't want to waste time and James took care of me. I would definitely recommend him.
They make sure you're happy with the deal. Both North Adkins and Christopher Powe called the next day to see how things were going and if we were satisfied with the way things were handled. This has never happened with other dealers.
"Great Experience "
Paul and Chris were super easy to deal with and worked hard to keep me on budget and get me in my new Tundra. They were courteous, professional and respectful of my needs as a buyer throughout the process. I would highly recommend them to anyone in the market for a new Toyota vehicle.
"The Best sales person Paul Moore. "
- Aisha Techema
This car buying has been the best experience.
If you are buying a car ask for Paul Moore. Hey?
Everyone - from sales to management to bankers to the guy who set up my car, THANK YOU from the bottom of my heart. Especially Paul Moore YES Paul Moore, he made my dream come true, he helping me focus, he make sure i got what i wanted by going out of his comfort. He is the most most plesaent sales person I have ever seen, belive me I shopped around for almost six month, he doesn't push, stress, or lie to you , ask what you desire and he will go out of his way to help you buy that CAR. Beside each time I called , he has been plesaent, patient, humble and honest . Thank you again.
Mr. Scott I give 5 star to your worker ( Paul Moore ). Because he truly deserves it.
Other Employees Tagged:
, Justin ( Banker)
"Excellent customer service "
Nasir, Leudy and Steve were awesome in helping to get my daughter into a very nice pre-owned
and affordable Toyota. Their professionalism, friendliness and efficient service was superb! I have been a customer since 2012 and I highly recommend Scott Clark toyota to all of my friends and family!
"Never wait "
I like how Nasir help me when I've been at dealership for bay car! CJ at service help me always! He's good guy!
"Scott Clark Toyota"
Great people and service. Would buy again from their dealership. Easy to deal with and attentive to the customers needs. These folks go the extra mile to ensure customer satisfaction.