Danny was very friendly, had very good knowledge of all the cars, finance options. We will certainly consider visiting him again when we are in the market again.
"2014 Ford F150 "
Decent dealership to deal with... would check them out if your looking for a certified pre-owned... nice selection.... just a good experience start to finish....
They did a great job locating the vehicle I preferred. Communication was great also. It was ready as promised and all is going well so far.
"Excellent, hassle free and professional!!"
- Tyler P
The process of getting my new lease taken care of couldn't have been easier. I would highly recommend Klaben Ford Lincoln of Warren to anyone in the area. The degree of professionalism in my opinion is second to none! Mike Urbania went above and beyond to make sure I got the car I wanted and that my monthly payment stayed within my financial range. On top of that, he treated me like family and that was the best feeling of all. Mike knows how to make things happen. Period. What an awesome awesome guy!
"Excellent service "
This is the second time I have come here to purchase a car and they never fail to impress. All of my questions were answered and it was a pleasure doing business with them.
"richard cupp are salesman was very helpfull "
Richard was very helpful in showing cars available and checking there lot located in Kent Ohio. also Michael Klaben Jr was very helpful in explain some of the cars features
"i never had a better experience at a car dealership before, "
other dealerships donot tell you everything you need to know pretaining to the nature of your visit ,at klaben in warren ohio they are open to give you information about every aspect and answer all the questions you never even asked ,communication is the key.
11/1717 /Want to let to whom it may concern to recognize Staff member in sales Mike Urbania for an outstanding service buying a new car.As Always being a customer of This Ford Dealer I have had another great experience.Mikes professional mannerism should be rated up and beyond the call duty of call.Every time I request Mike ,do to his heart is 100 percent for the customer. He's a good listener to his customers thoughts and needs and works hard to beable to come through for them. Being A veteran of The Navy he demonstrated his Patriotism.By talking to his boss who is the owner of Klaben Ford. They both made it possible for me to walk out the door ,and to get into a brand-new car for the concerns of my safety. I will always go back to Kalben Ford my first choice . Mike is an excellent access and he is my first choice. Because he cares about his customers.25 words wasn't Enough to express my feelings. Thanks to all envolued Respectfully
(RET)Marion I. Terpening,PO2/HM2 USNR
"2017 Lincoln Continental "
I've dealt with this dealership for over 20 years. Excellent service every time I visit .A very satisfied and very happy customer. I wouldn't deal with anyone else.
I am very pleased with the service Mike provided. My son has purchased several trucks from Mike, and his recommendation was spot on! I will definitely be back, although I love my new MKC and will probably drive it for years. I feel well-informed on the operation of my new car, and appreciate the time he took to make sure I knew it inside and out. Thank you, Mike! I will recommend you highly to my family, friends, and clients searching for a new vehicle.