Excellent service from Christopher who was very prompt to reach out and follow up prior to me visiting the dealership.
Same great experience with Nate and Christine when I visited the dealership.
"From leasing my Ford Fusion (01/17) , getting oil change, to"
Excellent service and friendly people. Collision center is tops.
My hat off to Nate Bryant, Artie Glissinger, and Kim Wolfram.😊😊😊😄.
Could not ask for better service from signing the lease, getting oil change, to having body work done. Nate Bryant has been with me every step of the way.
Thanks to ALL.
"OK - Painless..."
I hate buying cars! So when my husband informed me he was not dealing with my 8 year old car this winter, I freaked. He went to have his truck serviced - and called me from our driveway when he got home??? I went out to find a brand new ( and very cute) Ford Escape in our drive. He said he was chatting with Terry and Doug while getting service - and they decided to make it easy for me. They picked out a vehicle they thought I would like - and sent him home with it. Nate explained all the enticing features to Jim - with hopes he would remember them long enough to share with me😏...Long story short - it was perfect. In less than an hour on Saturday morning - Doug, Terry and Nate - with Christine's expert and expedited service - had us driving happily down the road in my new Escape..Thank you Klaben Ford - once again - for AWESOME service!
"Will only buy from Klaben Ford in Kent, Ohio"
I have bought 2 previous cars at Klaben Ford in Kent. I went there again yesterday to trade in my Ford Focus for a Ford Escape. I recently moved and wanted a car that is good in the winter. I arrived at 9:00 am and Nate was waiting outside to greet me. How impressive to meet me at the door !! Nate worked all day to get me the trade in allowance and great buy on my Escape. If it wasn't for him I wouldn't be in my new vehicle today. He listened to what my price point was and not only made the payments affordable but spent the day helping ME. I won't go anywhere else. Klaben is like Family. They treat you like you are royalty. If I could give more stars I would. Don't go anywhere until you visit Nate at Klaben. Thank You Klaben Ford !!!
"Thank you Nate Bryant"
- Kathy Rhodes
I would like to thank my salesperson, Nate Bryant. His overall knowledge and help with my choices regarding leasing or buying was beyond excellent. Nate explained everything to me step by step and never left any unanswered questions. I was really impressed with his professionalism with a follow up the next day. I leased a 2017 Ford Focus and absolutely love, love, love my new car!! I will highly reccomend Nate Bryant and Klaben to all of my family and friends.
I have purchased several cars with Klaben through the years and always have a great experience! This time I worked with Brandon, Nate, Terry, and Christine. As always, the team was very accommodating, professional, and knowledgeable. I will definitely recommend them in the future.
"Simply the best! "
Nate at Klaben Ford has gone above and beyond to help me out with my vehicle. He is always so kind and so helpful. I would highly recommend considering him as your salesman!
We went to Klaben to look at a 2016 MKZ, Nate was polite, knowledgeable and supportive. We purchased a 2016 MKZ and we couldn't be happier with the car and the entire experience, thanks to Doug for his added assistance!
"Nate Bryant "
I was very impressed with the way he handled things and how fast the deal went through Nate is very knowledgeable very polite and courteous made buying a vehicle fast and simple
Bought the car from a distance away, Klaben went well out of their way to make the service experience pleasant and pain-free. Extremely well done - great to deal with real humans.