"Rude and unresponsive "
I called twice and spoke to a manger, as soon as they learned I owe more on my car than it’s value they were rude then unresponsive, I went elsewhere with a down payment and accomplished what I was trying to do. Also went by there, asked for Nate before I purchased elsewhere, heard him tell the receptionist he’d be right up, waited 30 minutes before I just left. You better show them them there is something in it for them fast if you want service! Also look at the addendums on there cars before you purchase, it’s pure profit!!
"DO NOT BUY A USED CAR FROM THEM "
I bought a 2004 Mercedes SL500 for my wife. I understood that buying a used car that you are taking chance, but going to a dealer and not a little hole in the wall used car dealer you would think you would get a better used car. My luck I was promised by Robert and Heath that this car was in great shape and would need nothing. well come to find out besides not getting title and them loosing the paperwork which is just crazy the car had major issues with suspension. about 2500 dollars worth or repairs, luckily we are a dealer of large equipment and were in with a local Mercedes shop that help me out and was half the price. I still do not have my title and supposed to be getting it who knows when. I bought a 2016 nissan NV3500 at the same time but went to another nissan to buy it at the same time. New car I would think would be ok with buying from them but I would never, never ever buy a used car from them. I would take my chances with a side alley used car dealer before them.