"Great service "
Both salesman and financial personnel were awesome! I drove away in the car i wanted and am very happy with my purchase. I love my ne rav4 adventure
Neil went above and beyond to help my husband find a car he would.be happy with. Neil was polite and courteous the entire time and not once did we feel pressured into getting something other than what we were looking for. When I came back to sign the paperwork he even gave a daughter a piece of his pizza because she said it smelled really good. If we ever need another car I hope Neil will still be here because we will definitely be asking for him.
"The best staff ever!"
This was by far the best car buying experience I’ve ever had. Neil didn’t waste my time with a bunch of nonsense and dribble about what he could do for me. He was straight forward and honest. He worked hard and got done what he said he could get done, which was get me financed for a nice dependable vehicle. Neil the deal went above and beyond his job title. Neil is a true pleasure to have as my car guy. I can’t say enough about how great he handled the whole sale. And Jaime in the finance department was awesome as well. She answered all my questions and was very polite and understanding. I felt that Neil and Jaime were very knowledgeable in the things we discussed. They made me feel comfortable and at ease. Thank you Pappas Toyota but especially Neil the deal smith !!! Way to get it done Neil! I will definitely send everyone I know that is in the market for a vehicle to Neil and Pappas Toyota. And one more thank you I’d like to leave is to the lady over in the waiting area. I’m sorry I can’t remember her name but she was so very pleasant and helpful.
Other Employees Tagged:
, They woman that was in the waiting area serving drinks and snacks
"You matter to them...good customer service!"
No matter if you're looking for a used vehicle on the lower price point or newer vehicle, you are treated well. Pappas Toyota worked with us and made sure everything was correct, discussed adequately, questions answered and items taken care of from the minute we walked in the building until we exited happy with our purchase.
"Great Sales Person..."
So this review is on Neil and his excellent customer service. He was excellent every step of the way. No matter what needed to happen he was on point and made everything extreamly easy and smooth. This is the first time buying from Neil but the 3rd time buying from Pappas Toyota and if need is still there when I need to upgrade my truck he will be my guy to see no questions asked. Want to thank him got everything he has done for us and we couldnt be happier. Also want to metion how wonderful it was to work with Jamie Pringle and the finance part of the deal couldnt have gone any smoother.
We spent several days looking to replace our older car. We ended up at Pappas and was greeted by Neil Smith. He was helpful in listening to our needs and wants in a vehicle and let us drive and examine several models. Once we decided on a model, he gave us two nice options to compare. We never felt like we were pressured to buy something we weren’t ready for or something above what we wanted.. Neil was fun, fair and most of all went above and beyond to make sure we were comfortable in our purchase. We didn’t have time to discover all the features so he made time the next day to help us. I would definitely go back!
"new car "
I had a great experience buying my new car .My sell man neil smith was on point. If you are thinking about buying a new car go to papa toyota.
Neil was awesome he did everything he could to get me in my dream suv and at the price I wanted to stay in. He went above and beyond for me. Hes very Personable and met everything I wanted. Thank you so much for everything couldn't have asked for a better sales person
"Not the Stereo typical "Car Salesman""
My wife and I had the extreme pleasure of meeting and dealing with Mr. Smith just before Easter. Neil is very personable, likable and efficient; and he can insert product knowledge facts into his conversation with great ease. I have experience as a manufacturers rep. with responsibilities for training sales people like Neil; and let me say, There is nothing I could teach Neil relating to his knowledge or people skills. I am a Pappas Toyota customer for life because of Neil.
"Pappas Toyota second time around "
Neil Smith very helpful and very knowledgeable about my purchase of a new Camry Hybrid. I believe Pappas gave me a fair trade in value for my 2014 Prius and gave me a good discount on my purchase. Even after the sale Neil helped me to make sure my personal information was deleted from my Prius. I also used Pappas for all my maintenance on my Prius. Pappas always very prompt and courteous. Thanks. Gary