- linda mackay
I was in the market for a good used car. I found one I wanted. The price was good, including a complete inspection and repair replacement of parts. The car buying representatives were knowledgeable , accessible, efficient, friendly. The driver brought the car to my door. Paperwork was explained and completed well. this took much of the stress away from a usually high stress event.
Other Employees Tagged:
"Fantastic car buying experience"
- Thomas P Harrison
This was without question the best car buying experience I've had. Nelson Baucom with AAA Auto Buying Service was extremely professional and timely in his auto search. He was responsive during the entire process and provided clear, concise direction on what he needed from me to complete the purchase. By virtue of leveraging this service through AAA, I was able to avoid the hassle that dealerships present. I would recommend this service to anybody looking for a new car purchase.
"Totally positive experience"
A stress free car buying experience. Highly recommend this AAA service to anyone who is tired of going into dealerships and negotiating with the salesmen. Nelson Baucom, the AAA rep who took care of me did a great job at getting fair pricing on both my trade in and my purchase. The cost for the service is very fair as well. New car delivered to my driveway and trade in taken away. Too easy!!!
"Professional, easy, and no pressure."
- Bill W
I looked for a used car for weeks. I remembered an ad I removed from the AAA magazine about the car-buying service. I reviewed the website and found a car that caught my interest. I called and Nelson Baucom became my new best friend. I made an appointment to drive the car and before I left, I had the car I needed. Nelson was forthright and answered all my questions. I felt I was treated honestly and respectfully. Nelson even worked through his lunch hour to finish all the paperwork and found the best loan rate for me. AAA should really promote this service more. It is a hidden gem in their field of services.
"AAA - the only way to buy a new or used car"
My wife and I had a great experience with AAA in Charlotte. Nelson Baucom helped us get a great deal, way better than we had been offered at our local dealer and at three of the largest dealers in a two-state area. Our new car was delivered to us and our trade taken, at no charge. Paperwork quick and easy. Beyond that, at the same time I was looking a used car, which it turned out was not available in AAA inventory. So while helping us with our new car, at no charge Nelson advised me on selecting that car and a dealer, and got the dealer to deliver that car for free.
"This is the way a car purchase should be."
Easily the best car purchase experiences we've had. We've made 3 purchases over the last few years... a used Honda, and 2 new BMWs. We put in our requests and AAA found great deals on all, and all fit our parameters. The BMW requests in particular were very specific, and somehow they tracked them down when the local BMW dealership could not. Trade-ins were fair. The overall deals were fair, and totally free of dealership games. And they deliver the car to your home! I've recommended AAA multiple times. I'm all in.
Other Employees Tagged:
"Competitive pricing and very simple, no hassle process."
AAA gave me competitive pricing, delivered the vehicle to my home along with all paperwork. They handled the title and tag processing. Easiest automobile purchase ever.
"Easiest car purchase ever"
- Driver 1
An employee at AAA Car Service office suggested AAA buying service when I mentioned buying new. I Emailed and received a quick response from Nelson Baucom in Charlotte. We discussed my trade in and he made it possible for me to have a new car delivered to my door by driver, Johnnie, within days. I feel the deal was fair and all paperwork was handled in my home.
"Very positive, 5 Star experience! "
- Happy Customer
This is the 2nd time I have used AAA car buying service, and I have been very happy with the service both times. Working with Nelson was a pleasure! He is very accessible and excellent with follow-through. Nelson took all the hassle out of car buying. When I asked for the bottom-line price of the car, I got a real answer! (something impossible to get from a dealership). I also know I got a great price, since I did some advance research.
A big thanks to Nelson and to the AAA car buying service!
"Car Buying through AAA ITS THE ONLY WAY"
- GAC SLC
Nelson Baucom & Greg Pence were a huge help in my car buying experience. I have bought 3 vehicles from AAA.I don't think I could do dealerships again. Nelson & Greg are great guys and GOOD friends. The people at AAA have taken the stress out of car buying. Very relaxing, easy to talk to. Always returned my calls as I kept asking questions. I sometimes thought I was being a bother to them, however Nelson took it all in stride and got me through it.
A HUGE THANKS TO THE AAA TEAM. GREAT BUNCH OF FOLKS TO GET TO KNOW. HIGHLY RECOMMENDED.