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Nelson Castillo
Nelson Castillo at Nissan of Wichita Falls
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Nelson Castillo

Finance Manager

Nissan of Wichita Falls

4000 Kell W Blvd
Wichita Falls, TX 76309

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not yet
rated
24 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

4 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

24 Reviews

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24 Reviews of Nelson Castillo

April 19, 2024

Dealership Rating
Employee Rating

THANK YOU VERY MUCH CHELSEY! !! KEPT ME INFORMED AND STAYED PERSISTENT IN PUTTING ME IN A NICE RIDE!!😎 MUCH LOVE FROM THE ARMED FORCES!!🇺🇸 More

by SPC3 Willie Mays
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rachad Moreland, Layton Adams, Junior Smith, Chelsey Preston, George Gander

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April 12, 2024

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Employee Rating

Very friendly and was willing to work out everything with me and help me get into a new car More

by Tylarobb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Smith, Chelsey Preston

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Apr 15, 2024

Nissan of Wichita Falls responded

Thank you for the 5-star review! We appreciate your business!

May 13, 2022

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Employee Rating

Everyone was friendly and they searched until they found what they thought was the right car. More

by MJ.SOL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin King

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May 13, 2022

Nissan of Wichita Falls responded

Thank you for the wonderful review! We appreciate your business and hope you enjoy your new vehicle from Nissan of Wichita Falls!

May 07, 2022

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Employee Rating

Nelson helped me out big time and was very knowledgeable. He got me in the exact type of SUV that I wanted. More

by TAYLOR_QUANEISHA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachad Moreland

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May 13, 2022

Nissan of Wichita Falls responded

Taylor_quaneisha, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Wichita Falls!

April 19, 2022

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Employee Rating

Mr. Sam Turner was awesome to deal with. I would do business with him anytime because of his honesty. More

by GDAN8804
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Turner

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Apr 28, 2022

Nissan of Wichita Falls responded

Gdan8804, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Wichita Falls!

April 01, 2022

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Employee Rating

Was a good experience overall. We are still awaiting copies of our paperwork but think the experience was very good. More

by MARKREUSS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Apr 07, 2022

Nissan of Wichita Falls responded

Markreuss, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Apr 07, 2022

MARKREUSS responded

Absolutely. If I can get copies of my initial paperwork-that would be fabulous. I was going to email the CEO since Nelson has not answered me but copies-YES PLEASE! Thank you so much.

March 31, 2022

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Employee Rating

There is an awesome place to buy a car very friendly person attending us.. I love this place!! More

by YMEZA32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Apr 07, 2022

Nissan of Wichita Falls responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Nissan Of Wichita Falls

March 24, 2022

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Employee Rating

The Nissan of Wichita Falls dealer was very helpful. Junior and Nelson helped us with the vehicle we were interested in and made the process a breeze. We couldn’t be happier with the experience. More

by Michael Caraway
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: THE GONG, Michael Smith, Junior Smith

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Mar 29, 2022

Nissan of Wichita Falls responded

Hi Michael Caraway, thank you so much for your positive comments about Nissan Of Wichita Falls!

March 24, 2022

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everyone made me feel welcome here. the car i wanted to see was pulled up when i got there. More

by LEXIMH8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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May 16, 2022

Nissan of Wichita Falls responded

Thank you for the 5-star review! We are pleased that you had a great experience and look forward to helping you again in the future!

March 19, 2022

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Employee Rating

I bought my first car here by myself and now upgraded to another suv again More

by BROWN_EYES_LITTLE_ONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Vaughn

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Mar 24, 2022

Nissan of Wichita Falls responded

Brown_eyes_little_one, we are so happy to read such a great review about Nissan Of Wichita Falls!

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