Nelson Cypher | Page 18

Review based on previous experience, w/ previous Serv. Mngr. The Sales experience (w/ Nelson Cypher & Ryan Simmons) was top-notch. But the previous Service Manager (Taylor Bradley) was not honest about fixing ( The Sales experience (w/ Nelson Cypher & Ryan Simmons) was top-notch. But the previous Service Manager (Taylor Bradley) was not honest about fixing (or the status of) a Nav. System (auto-dimming headlights feature) that was not working. Although the Service Dept. did a nice job fixing some paint and body defects that were found on the new vehicle. More

by Rick & Barb Waz Verified Customer Verified Customer

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Purchased a Jeep from Nelson. Nice experience and wasn’t pressured, Jeep was washed at delivery but no full tank of gas, especially paying cash pressured, Jeep was washed at delivery but no full tank of gas, especially paying cash More

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Friendly, courteous and helpful ! It was a pleasure doing business at Dick Scott, Fowlerville. They offered a fair price on a quality product. Nelson Cypher is the best auto salesman It was a pleasure doing business at Dick Scott, Fowlerville. They offered a fair price on a quality product. Nelson Cypher is the best auto salesman I have ever done business with. He makes it easy to feel relaxed and just choose the vehicle I want, without any pressure. That's why I came back to him for three consecutive Ram Truck leases! l will continue doing business at Dick Scott as long as they maintain this kind of customer service. More

by WAYNEMGRIFF Verified Customer Verified Customer

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Quick, Fair, Easy, No Stress The quickest, fairest, easiest & most stress free leasing experience ever! Also, the driver (Dennis) that delivered our cars was on time, super knowle The quickest, fairest, easiest & most stress free leasing experience ever! Also, the driver (Dennis) that delivered our cars was on time, super knowledgeable & so nice! More

by MazeyB Verified Customer Verified Customer

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Great car Great people First, we love the car!! Jeep Grand Cherokee Limited. Second. Our salesperson was terrific and very knowledgeable about all the models. We test drove First, we love the car!! Jeep Grand Cherokee Limited. Second. Our salesperson was terrific and very knowledgeable about all the models. We test drove three different types of Dodge vehicles one morning at dealership - on expressways and on dirt roads. Great chance to compare. Finally, we had an excellent explanation of all the features, especially digital, when we signed agreement and picjed up our vehicle. Definitely recommend Dick Scott and our salesperson Nelson Cypher! More

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Fantastic, pressure-free & stressless purchase experience! It was an absolute pleasure dealing with these folks at Dick Scott Motor Mall. Fantastic customer service + great knowledge of the vehicles + timely o It was an absolute pleasure dealing with these folks at Dick Scott Motor Mall. Fantastic customer service + great knowledge of the vehicles + timely order updates + very fast & acceptable resolutions to questions/concerns = absolutely superb vehicle (2020 Ram Truck, Limited) order & purchase experience! More

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Great new truck purchase! My wife and I stopped in to look at new trucks. Nelson Cypher greeted us and asked a few questions to find out what we were looking for. He brought ou My wife and I stopped in to look at new trucks. Nelson Cypher greeted us and asked a few questions to find out what we were looking for. He brought out a truck to drive that was FANTASTIC!! Then when we had a few questions, he brought another one out to drive. Very helpful in getting to what we really wanted, and finding a truck that meets our needs! Excellent service, great communication and follow-up! Will be happy to return when we need our next vehicle. Thanks to the whole team for getting us the truck and delivering it clean and ready to go! More

by Jeff N Verified Customer Verified Customer

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Amazing Dealership Dick Scott Motor Mall is a great place. They helped me get the exact Compass I wanted and I'm a high-maintenance customer but they did everything eff Dick Scott Motor Mall is a great place. They helped me get the exact Compass I wanted and I'm a high-maintenance customer but they did everything efficiently and with a smile. I will go back to them when my lease runs out for sure! Thanks, Jud and Nelson!!! More

by WENDYK Verified Customer Verified Customer

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Customer Service Service Service My experience was excellent. I drove from Livonia based on a recommendation from friends. I had knowledgeable, experienced folks that gave me a no no My experience was excellent. I drove from Livonia based on a recommendation from friends. I had knowledgeable, experienced folks that gave me a no nonsense straight forward attention, answers, and service. Would drive out of my way for this place any day. I felt like I was dealing with the guy I have been dealing with for the last 20 years on my Ford purchases. More

by HURLEYBRIAN Verified Customer Verified Customer

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Kept working to make it work! Nelson Cypher at Dick Scott of Fowlerville kept working and following up until the deal he put together was one that fit my parameters. He made the nu Nelson Cypher at Dick Scott of Fowlerville kept working and following up until the deal he put together was one that fit my parameters. He made the numbers work and even found my preferred color. He explained the RAM features and followed up a couple days later to ensure my satisfaction. Nelson will take care of you! More

by JoeC12 Verified Customer Verified Customer

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