"CAN'T BELIEVE IT!"
- paulie g.
This my second new car purchase in two years from Kathy Policastro, and both occasions were a distinct pleasure. Both Kathy and the dealership are unusual in their desire to be determined to make a customer happy, while keeping the customer devoid of stress. I would characterize Kathy and the dealership as Class A. I also dealt with Michael Libutti, and Jeff Martinez, both of whom aptly fit the aforementioned description.
This is my second purchase through Lexus Mt. Kisco. I have been so satisfied with them for the last eight years. I don't think any other dealership can meet the standards they set. Nerijus Aidukevicius has been an amazing help from day one. He is a gem. We purchased our car this time with Carlo Columbo and he has been extremely patient with our questions and getting us the vehicle we wanted. And having had all our service and repairs (due to my fender benders) done at the dealership, I can say they are professional and helpful to an extreme. Derrick Brickhouse made the financial paperwork and transition to our new car go very smoothly. All around, just the best.
- Jenny Silver
I went to Lexus of Mount Kisco to test drive a 2017 GX460.
My sister and I were taken on an extensive test drive by George DeNivo, the sales associate who a year ago helped her get an RX350. I immediately fell in love with the vehicle because it drives like a sedan even though it is a body-on-frame, V8 SUV.
Want to deal with an experienced salesperson... and a true professional? Well, George is the best answer to that question.
I must say that without George's devotion this great deal will not have taken place.
Nerijus Aidukevicius, the sales manager did everything within his power to get us the best price on this 2017 model, including a $4,000 rebate from the factory that had expired a day earlier. He even gave us a set of floor mats on top of all the discounts!
Oh, and unlike business managers at other dealerships, Derrick Brickhouse didn't keep us waiting for hours to sign the purchase agreement. Want to spend less than 20 minutes signing that agreement? Ask that Derrick do your paperwork when you visit.
(During my previous purchase at ANOTHER dealership, I waited to 3 hours to see a business manager and an hour to sign.)
It was really worth going to Mount Kisco from New York City to get my new Lexus.
In essence, buying a vehicle should be a hassle free experience. However, in my buying experience, only Lexus of Mount Kisco has honored that statement.
"The way it should be"
- M Corrado
We went to Mount Kisco Lexus for the broad selection of used cars, but came away more impressed by the amazing service from Mike Maresca, Jeff Emch and the rest of the employees and staff. They made it easy to buy the car we wanted and offered the type of follow-up service that will keep us coming back! Congrats to Nerijus for running such a customer-focused enterprise.
Lexus of Mount Kisco, with it's perfect location for Northern Westchester residents, is further
exemplified by a superior management team, sales force, and service department. Every aspect of leasing my new 2016 RX 350 F Sport was superbly orchestrated. THANKS TEAM!
We are repeat customers at Lexus of Mt. Kisco and the experience of doing business with them never disappoints. Nerijus and Kathy are great to work with on the sales side, and Jeff made the finance side easy and efficient.
"Great experience getting 2 new cars"
Very smooth and comfortable process. From test driving a few models to negotiating purchase price with trade in. And handling our first experience leasing a car.
I have leased about half a dozen vehicles from this dealership and have always had an excellent experience. Pricing is competitive, salesmen are knowledgeable and the process is very efficient. I purchased a 350RX in November and, since it was late in the selling cycle, the dealer did not have the exact color combination that my wife wanted, but Nerijus and Jack were able to locate a car in one day and have it ready for delivery before a major Lexus sales promotion expired. The finance guy, Jeff, was also very professional as we breezed through the paperwork, which he explained clearly and precisely. A low pressure operation conducted out of a first-rate facility with great service technicians - the complete package.
Other Employees Tagged:
"Rollover of lease to new vehicle"
My RX350 lease was set to expire and I simply needed to get a new lease of the same model. Michael, Nerijus and Jeff were very professional and got it done quickly and hassle-free.
Other Employees Tagged:
, Michael Lucido
"excellent 4 star service from salesman Michael Bergman "
Michael was great in every aspect of our dealings.He was the consummate professional and unlike any other auto salesperson we had ever dealt with in the past.
Totally knowledgeable of all the facts on our selected vehicle. Soft spoken and never one bit of high pressure.
Everyone from Jeff Emch, the financial manager, Marc Yusi, the service consultant and Nerijus Aidukevicius, the sales manager, were extremely helpful and friendly.
We felt important and appreciated as customers. Our best experience ever at any dealership. We will become regular customers and the dealership itself was like going into a 5 Star restaurant.
Thank You All for a Great Deal and business experience.
Other Employees Tagged:
, Michael Bergman and Marc Yusi