Nick Del Negro | Page 19

Samantha deserves her 5 stars! Samantha is simply amazing! She is the best product specialist we have ever dealt with. Also, 5 stars to Melanie in Service! Samantha's knowledge, Samantha is simply amazing! She is the best product specialist we have ever dealt with. Also, 5 stars to Melanie in Service! Samantha's knowledge, personality, and experience shines through. She made our buying experience so easy and without any pressure. She sold us and we came in not intending to trade in...We're so happy with our entire buying experience. Melanie is the best when it comes to service. She truly cares about the customer and the car repair experience. Thank's Melanie! We would also like to thank Kin for making the paperwork so easy...she really knows her stuff! A big "Thanks" tp Nick for making the deal work! More

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"Best Experience Ever!" Our experience at Jaguar Land Rover Fort Myers more than surpassed our expectations . The customer service we received was top-notch, and the staff ga Our experience at Jaguar Land Rover Fort Myers more than surpassed our expectations . The customer service we received was top-notch, and the staff gave us the red carpet treatment as soon as we pulled in the lot. The nice part was that at no point were we made to feel pressured. Simon Wade went above and beyond- he was personable, knowledgable , offered great suggestions, and answered all of our questions. He helped us get a car that was the perfect fit for our needs. From the General Manager to the Sales Manager to Parts and Service- everyone operated like a family and made us feel a part of it. The level of professionalism and willingness to help was like none we've ever experienced. Morgan, the Business Manager was also highly efficient and friendly. We are absolutely thrilled with our new Range Rover, and would highly recommend Jaguar Land Rover Fort Myers to anyone shopping for a new car!. Thank you Simon for your time, effort and interest in making this experience the absolute best! More

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Everybody at the dealership was wonderful From our sales person Vinny to the manager Nick and Morgan in finance. Everyone made our sales experience easy and no high pressure sales tatics.It is From our sales person Vinny to the manager Nick and Morgan in finance. Everyone made our sales experience easy and no high pressure sales tatics.It is like being part of a family at this dealership More

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Great experience I would to thank the entire staff at (espedially Nick, Morgan and Simon) Jaguar/Land Rover of Fort Myers for making the buying of my 2007 Porsche Tur I would to thank the entire staff at (espedially Nick, Morgan and Simon) Jaguar/Land Rover of Fort Myers for making the buying of my 2007 Porsche Turbo such a wonderful experience. They were very honest, fair, knowledgeable and created a boutique experience for me throughout the entire process. It's nice to know that this kind of personalized service still exists when you buy a car. Since I drove the Porsche back to Miami, they were indispensable in helping me with the transport of my car back home. I highly recommend them to anyone who wants a 5 star experience. Thanks again. More

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Very Responsive Had a specific "ask" for a relatively rare vehicle. Had reached out to more than one dealer who said it was not available. Contacted Jaguar of Ft. M Had a specific "ask" for a relatively rare vehicle. Had reached out to more than one dealer who said it was not available. Contacted Jaguar of Ft. Myers and in 48 hours they found one and it was on their lot within another two days. Great job! More

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Excellent My experience was excellent and this dealership made purchasing my new car a positive experience. I appreciate the great service. I highly recommend My experience was excellent and this dealership made purchasing my new car a positive experience. I appreciate the great service. I highly recommend this dealership. More

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Walked in as strangers, left as friends After being totally turned off by dealerships' high-pressure call centers, this deal started off with Fort Myers Imports' Debra Conroy on the phone. S After being totally turned off by dealerships' high-pressure call centers, this deal started off with Fort Myers Imports' Debra Conroy on the phone. She's got an amazing telephone personality and the ability to be helpful right off the bat, somehow sizing up if you're right for the dealership and if they have the car for you. We had found a slightly used Subaru on CarGurus (an unusual vehicle for SW Florida and one sitting on a luxury-brand dealer's lot). Deb double checked the equipment and called back to say it sounded like a car we'd be interested in seeing. She didn't pressure us to make an appointment but did say the car had been in inventory for two months and would (by corporate rule) go to auction in another week, which indeed was the situation. The short version is that salesman Vin Ciulla and GMs Brian and Nick DelNegro made it a pleasant buying experience. It didn't hurt that we helped liven things up on a quiet Monday afternoon in January just before their busy (Feb.-April) season. They were happy to put a car in the "sold" column instead of wholesaled/auctioned, and we bought a car for a good price that was on our "short list.." This is a dealership that works at making a positive customer experience and truly tries to establish a relationship with its customers. We spent 3 hours at the dealership which included a test drive, trade-in, paperwork, financing, and out-of-state sales tax & registration transfers. There was no pressure for extended warranties or other add-ons, just a clean deal on what seems to be a terrific vehicle. It didn't matter that we're not likely to ever be high-end luxury buyers, we still were treated as valued customers and drove out with an almost-new used car. More

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Comfortable, fast, easy and convenient I leased a 2016 XJR LWB at this dealership and have to say the experience was one of the best I have had in obtaining a new vehicle in my 27 years in I leased a 2016 XJR LWB at this dealership and have to say the experience was one of the best I have had in obtaining a new vehicle in my 27 years in business or personally. We got an Escalade for my wife and this by far was a more professional and courteous dealership comparatively. Everybody was very friendly, kind, and had plenty of experience at THAT dealership. They do not have significant turnover so you are working with the sam people over the years. The process was fast and easy with no xx or horsing around with this that and another manager etc. Straight and to the point. I felt very comfortable working with the entire staff and was treated extremely well. More

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Great customer service! Awesome customer service. Dealt with Vinny and Nick. Great deals and awesome products. Caring and honest people and really took the time to show me e Awesome customer service. Dealt with Vinny and Nick. Great deals and awesome products. Caring and honest people and really took the time to show me everyrhing about the vehicle I purchased. Would highly recommend this dealership! More

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Amazing Experience! This was our second time at Land Rover looking for a vehicle. First time was January 2014 and my husband and I purchased an LR2. We had an amazing exp This was our second time at Land Rover looking for a vehicle. First time was January 2014 and my husband and I purchased an LR2. We had an amazing experience then so we decided to check out their end of the year deals while we were getting our vehicle serviced. We were greeted by Vinny and he worked with us to find what we were looking for. Just a few short hours later we drove off with a 2016 Discovery Sport HSE and we couldn't be happier! Phenomenal service and they work hard to get you what your looking for. Thank you Vinny, Scott & Nick! More

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