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Nick Lavacca
Nick Lavacca at Acura by Executive
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Nick Lavacca

Assistant Service Manager

Acura by Executive

527 Washington Ave
North Haven, CT 06473

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4.9
233 Reviews

Dealership Experience

12 yrs, 3 mos

Industry Experience

24 yrs, 2 mos

Languages Spoken

English English

4.9

233 Reviews

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233 Reviews of Nick Lavacca

April 10, 2024

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Employee Rating

Nick was very professional, and communicative through the entire process-will be back for all future service needs More

by Pedro
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Recommend Dealer
Yes
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Apr 11, 2024

Acura by Executive responded

Pedro, Thank you for your very kind review. Nick and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

April 08, 2024

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Employee Rating

Executive Acura is the best. Customer service is always great and dependable. Highly recommended to all! More

by ERICA.MURRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen

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Apr 08, 2024

Acura by Executive responded

Erica, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive, we look forward to having you as one of our valued customers for many more years to come!

April 05, 2024

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They are Customer focused. They offer Superior service. They are friendly and attentive. Sales and service departments work well together More

by Northhaven1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JoAnn Gradzik

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Apr 06, 2024

Acura by Executive responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 22, 2024

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Employee Rating

Nick is always attentive to the service needs of Ruth-2013 Acura RDX. The professionalism under his direction and advice is top tier let alone the mechanics that work on my car. Everyone in the serv More

by Andreaandbritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen , Nick

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Mar 24, 2024

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick always meets your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

February 01, 2024

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Employee Rating

Great place to do business with. Their service department is awesome. Great and honest people! More

by ttlperf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Piliero, Michael Heath, John Nguyen

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Feb 02, 2024

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

January 18, 2024

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I love working with Executive because they are honest and professional. I can tell that they keep my vehicle safe More

by RJHMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Torre, Michael Heath, John Nguyen

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Jan 19, 2024

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive, we look forward to having you as one of our valued customers for many more years to come!

January 17, 2024

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Employee Rating

Great service. , Mike and the service staff went to extra mile it is always a pleasure to service car there More

by Frankdicos
Recommend Dealer
Yes

Other Employees Tagged: Paul Piliero, Michael Heath, Manny Lugo, Austin Rotella, CJ Smith, John Nguyen, Josue Rolon , John Torre

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Jan 18, 2024

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Frank, and it's great to hear about your excellent experience here at Acura by Executive.

January 16, 2024

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Dealership was extremely helpful in scheduling an appointment quickly, we were very satisfied with the car servicing. More

by jon52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen

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Jan 16, 2024

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 16, 2024

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Employee Rating

Every service interaction I’ve had has been fantastic. Service done timely and as stated. More

by Angel DeLosSantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Escoto, Michael Heath, Austin Rotella, John Nguyen

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Jan 16, 2024

Acura by Executive responded

It has been a pleasure serving you, Angel. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

January 16, 2024

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Find problem, fix problem! Bought car from them in 2005 and they've kept it in top shape ever since. More

by EDWARD.KAPLAN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Helpful
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Jan 16, 2024

Acura by Executive responded

Thank you for the kind words for our service department, Edward! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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