Nick Singh | Page 3

Great place to buy a new car, friendly people l can come back again there. back again there. More

by nicolasdelgado1966 Verified Customer Verified Customer

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Nice sales man ,all staff nicely taken care me , nice and clean place nice atmosphere clean place nice atmosphere More

by american_prem Verified Customer Verified Customer

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Nick was amazing and customer service was on point! ! Kept us updated on the whole process and delivery. ! Kept us updated on the whole process and delivery. More

by EHCASCADE Verified Customer Verified Customer

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Very great customer service and sweet, helpful, Friendly, hard work for customers, big energy It was just soooooo nice i love it 🔥💯❤️ helpful, Friendly, hard work for customers, big energy It was just soooooo nice i love it 🔥💯❤️ More

by pandakim21 Verified Customer Verified Customer

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Great GM Sales Manager all over all good Appreciated Nick sales was very good help Nick sales was very good help More

by OMDUGGAL Verified Customer Verified Customer

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This has been the worse dealership I have ever dealt with! Purchased car on 3/26/23. It took 2 weeks for them to complete their inspection and get the car ready. Note: Salesman, Nick told us it would ta with! Purchased car on 3/26/23. It took 2 weeks for them to complete their inspection and get the car ready. Note: Salesman, Nick told us it would take a day to just do an oil change on the car. The Finance Director, McDaniel Nsanbali, stated it may take a little longer than that. We thought maybe a couple days for an oil change and regular service maintenance. At no point did either of them explain that the car had not been inspected and cleared to be sold as is standard practice with reputable dealerships. Turns out they essentially sold us a car that had just been traded in and had not been evaluated. Again, this was not communicated to us. In fact, throughout the 2 weeks they had the car I had to call every few days for updates otherwise there was no communication about what was happening or the fact that the car would take longer than was initially communicated. Finally received the car on 4/10... check engine light came on the same day within hours of leaving the dealership. Literally drove the car from dealership to home 30 mins away, parked the car, and upon starting it again later that day, the check engine light came on. Returned car and it is now going on 2 weeks again without the car and they have not yet worked on it. Asked salesman, Nick Singh, if deal could be canceled, he gave some foolish reasoning. Finance Director, McDaniel Nsanbali, has been zero help. Emailed General manager, Todd Reed, about this issue (copied Sales Manager and Used Car Sales Manager), no response. Not even an acknowledgement of my email. Trued calling to speak to the customer service Director, they deflected and put the salesman on the phone. The dealership is allowing me to use a loaner vehicle. This is their one saving grace in this entire saga. Unfortunately, I did not read reviews about this dealership until after making the purchase. However, I've since done some research and I've seen similar complaints about Rick Hendrick Chryler Dodge Jeep Ram Duluth. This is not an isolated incident. This was my first and will be my last purchase with this dealership. I do not recommend this dealership. More

by Dr. Giselle M. Balfour Verified Customer Verified Customer

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Great sales department. Horrible service department. I’m Never using them again for any vehicle needs Horrible service department. I’m Never using them again for any vehicle needs More

by jennalboatwright Verified Customer Verified Customer

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Everyone was extremely helpful. Nick was great and helped me get my dream Jeep Wrangler. 10/10 recommend! Nick was great and helped me get my dream Jeep Wrangler. 10/10 recommend! More

by KIMMEY.BATTLES Verified Customer Verified Customer

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I had a great experience. Sales team was friendly and understanding. I will recommend this to friends and family. Sales team was friendly and understanding. I will recommend this to friends and family. More

by jordanmurray420 Verified Customer Verified Customer

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Same as all other dealerships. I ask for one thing they give another. They messed up the Vin number on the vehicle I was purchasing. I had to redo the paperwork due to that error s I ask for one thing they give another. They messed up the Vin number on the vehicle I was purchasing. I had to redo the paperwork due to that error so that extended the time there. More

by lawanda.baker1985 Verified Customer Verified Customer

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