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74 Reviews of Nick Sullivan
April 13, 2024
Kamal Jalalzadeh was exceptionally knowledgable, professional, efficient, caring, and courteous person, spending incredible effort to maintain the automobile in the best condition, which would make professional, efficient, caring, and courteous person, spending incredible effort to maintain the automobile in the best condition, which would make both the dealership and BMW proud. He is the ultimate representative of the family as the true asset of the dealership. More
by malitalk
Other Employees Tagged: KAMAL JALALZADEH ******
Helpful 
March 21, 2024
Another great experience with our service advisor, Nick and the service team at BMW of Sudbury. The car was experiencing a tire pressure monitor malfunction. They were able to get the car in quickly for se and the service team at BMW of Sudbury. The car was experiencing a tire pressure monitor malfunction. They were able to get the car in quickly for service, gave us a loaner vehicle, rectified the issue and performed the next scheduled maintenance. We're very happy with the service there! More
by Jim S11115
March 15, 2024
Nick and the service experience were amazing. Highly recommend based on this recent experience. The dealership is net and clean and Nick is very professional. Highly recommend based on this recent experience. The dealership is net and clean and Nick is very professional. More
by Hana
January 25, 2024
Great quality service, on time drop off and pickup, prided customer video of the car’s status and evaluation of the problem, great communication with the customer! Nick Sullivan was great taking care o prided customer video of the car’s status and evaluation of the problem, great communication with the customer! Nick Sullivan was great taking care of my car, they even washed the car after the service, I would recommend the service! More
by egivoni
January 18, 2024
Appointment was secured in a timely fashion. Text updates were great. Being able to have a loaner vehicle is icing on the cake. Nick had the paperwork for drop-off and pick-up completed befor Text updates were great. Being able to have a loaner vehicle is icing on the cake. Nick had the paperwork for drop-off and pick-up completed before I arrived each time, definite time saver. I'll be back in a few months to have normal wear and tear items replaced as requested by the technician. More
by tammy3764
Other Employees Tagged: Stephanie Roffo
January 06, 2024
My service advisor Eddie Painter was extremely helpful, patient and explained step by step what was going on with my vehicle. I had a fabulous experience with BMW of Sudbury . Great Service Department. patient and explained step by step what was going on with my vehicle. I had a fabulous experience with BMW of Sudbury . Great Service Department. More
by steffyrof
Other Employees Tagged: Travis Ewen, Karen Peterson, Michael Albertian, Yordanys Perez, Edward Painter, Chavin Fagan , Justin Senechal
December 21, 2023
My car was taken in on Wednesday. As I was there waiting on my loaner my advisor Nicholas handed me some paperwork to sign and with in a minute h was telling me to sign the bottom. I As I was there waiting on my loaner my advisor Nicholas handed me some paperwork to sign and with in a minute h was telling me to sign the bottom. I nodded my head and continued reading all the things they wanted me to inissue, as he repeated you can sign on the bottom. As I was finalizing everything he stated no smoking in the car. I thought that was weird considering there were 4 other boxes he didn't feel to mention that needed issues as well. Then he never contacted me after I left a couple of messages saying all I wanted to know was the progress of my vehicle. He finally called me back after speaking with his manager Saturday. Just all around was not happy with the way I was treated or serviced. I will not be going back to this place for nothing else. More
by kevinblair677
